4th Generation Family Business
  Award Winning Agency
  Established 1959
Norwegian Prima

Norwegian Prima

launched 2022

tonnage 142,500

capacity 3,215

Norwegian Cruise Line’s newest and most innovative ship will be setting sail to The Caribbean, Bermuda, Iceland & Northern Europe.
Norwegian Prima is the first in a new class of ship for the fleet, offering more outdoor space than ever, first-class service, and innovations promising to elevate every expectation.

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The Haven

The best address on board, The Haven is a world of luxury at the top of the ship, featuring 24-hour butler service.

AMENITIES

  • 24-Hour Butler
  • Concierge Service
  • Exclusive Sundeck Pool & Valet
  • Private Hot Tubs and Sundeck
  • Priority Embarkation/Disembarkation
  • Personal Escort On and Off the Ship
  • Exclusive Haven Restaurant & Lounge
  • Priority Speciality Dining Reservations
  • Suite Room Service Available 24-hours
  • White tablecloth In-Suite Dining
  • Fine Bed Linens & Pillow-top Mattress
  • Plush Bathrobe, Slippers & Products
  • Sparkling Wine/Fruit on Embarkation
  • Delicious Treats Delivered Nightly
  • Invites to Exclusive Breakfast/Lunch
  • Cocktail Party with Ship’s Officers

Premier Owner’s Suite

Your private paradise is ready. Relax in chic, luxurious comfort complete with floor-to-ceiling glass doors to let the outside in. Or take in vista after glorious vista from one of the most spacious balconies at sea.

Aft Facing Penthouse

These luxury Penthouses have access to The Haven amenities and feature a king-size bed, some with bedding to accommodate one more, luxury bath with jetted shower plus a sitting area and a large balcony to admire the gorgeous views. Includes butler and concierge service for the ultimate luxury holiday.

Aft-Facing Penthouse w/Master Bedroom

Located in the exclusive enclave of The Haven, retreat to your luxury Penthouse that features a master bedroom with king-size bed, double sofa bed to accommodate two more and an aft-facing balcony offering awe-inspiring views. Also includes the indulgence of butler and concierge service. (ADA stateroom does not have a separate bedroom.)

Owner’s Suite with Master Bedroom

Retreat to your sumptuous private oasis in The Haven Owner’s Suite, featuring a separate bedroom with king-size bed, a double sofa bed to accommodate two more, living area, luxury bath with jetted shower and a large balcony to gather together and enjoy the beautiful vistas. Butler and concierge service round out your incredible getaway.

Deluxe Owner’s Suite

Marvel at the magnificent views from the aft-facing balcony of your luxury Deluxe Owner’s Suite located in The Haven. Featuring a separate living and dining area, they also include two bedrooms with king-size beds, two luxury baths with jetted showers, a half-bath, additional bedding to accommodate six total guests and an outdoor hot tub. Butler and concierge service complete your holiday of indulgence.

Aft-Facing Owner’s Suite

Located in the exclusive enclave of The Haven, these luxury Owner’s Suites feature a stylish master bedroom with king-size bed, a double sofa bed to accommodate two more, luxury bath with jetted shower and incredible views from the large, aft-facing balcony that also features a hot tub. Plus, a concierge and 24-hour butler to tend to your every wish. *Suites on deck 10 (10352 & 10952) do not include the outdoor hot tub.

Penthouse

These luxury Penthouses have access to The Haven amenities and feature a king-size bed, some with bedding to accommodate one more, luxury bath with jetted shower plus a sitting area and a large balcony to admire the gorgeous views. Includes butler and concierge service for the ultimate luxury holiday.

2-Bedroom Family Villa

These Villas located in The Haven provide the ideal luxury retreat for the whole family. They feature two bedrooms, one king-size bed, one queen-size bed, a double sofa bed, two bathrooms with jetted showers and a large balcony to gather together and enjoy the beautiful views or snuggle under the stars. Plus, access to The Haven amenities and butler and concierge service to complete your picture-perfect holiday.

Suite

Finished with the finest touches, spacious suites with luxury accommodations.

AMENITIES

  • 24-Hour Butler
  • Concierge Service
  • Personal Escort On and Off the Ship
  • Cocktail Party with Ship’s Officers
  • Fine Bed Linens & Pillow-top Mattress
  • Plush Bathrobe, Slippers & Products
  • Sparkling Wine & Fruit on Embarkation
  • Suite Room Service Available 24-hours
  • Invitations to Exclusive Breakfast/Lunch
  • Invitations to Exclusive Cocktail Parties
  • Delicious Treats Delivered Nightly
  • Priority Speciality Dining Reservations

Club Balcony Suite

Sublime, spacious suites ideal for the two of you or the whole family. Savour luxurious touches and breathtaking, private views.

AMENITIES

  • Private Balcony
  • Sitting Area
  • Room Service available 24-hours
  • Pre-book Dining/Entertainment Early
  • Fine Bed Linens & Memory Foam Mattress
  • Complimentary Bottle of Sparkling Wine
  • Delicious Treats Delivered to Stateroom
  • Complimentary Laundry or Pressing Service

Balcony

See the world from your room. Floor-to-ceiling glass doors open to your own private balcony – and breathtaking views.

AMENITIES

  • Private Balcony
  • Sitting Area
  • Room Service Available 24-hours
  • Hot Breakfast Menu
  • Continental Breakfast Menu
  • Coffee Maker

Oceanview

Feel incredibly comfortable at sea with stylish staterooms that feature fine appointments and clear ocean views.

AMENITIES

  • 24-hr Room Service

Inside

Style meets sophistication in modern staterooms that offer comfort and amenities like TV and more.

AMENITIES

  • 24-hr Room Service

Studio

Ideal for the solo traveller, featuring everything you to need to refresh, recharge and get back to the action on board.

AMENITIES

  • 24-hr Room Service
  • Access to Studio Lounge

Los Lobos

Bienvenido a Los Lobos, a premium Mexican restaurant celebrating traditional flavours with a modern twist. From Carne Asada marinated in guajillo chiles and tequila to Tres Leches Cake with Coconut Cream, the chefs at Los Lobos focus on unique flavour combinations. (Seating on Ocean Boulevard available.)

Onda by Scarpetta

Onda brings the charm and effortless elegance of its critically acclaimed sister restaurant, Scarpetta, to sea. Uncork your favourite bottle of wine and let la dolce vita flow. Indulge in a modern Italian culinary experience with Scarpetta’s signature pastas like the famous Spaghetti Tomato & Basil or try unique, mouthwatering seafood creations. And make sure to leave room for dessert. Seating on Ocean Boulevard available.

Coco’s

Visit the sweetest spot on the ship and indulge in your favourite chocolate temptations, including truffles, ice cream, pralines and much more.

Seaside Rotisserie

Savour a wide range of rotisserie-style meats cooked to perfection over a spit.

The Local Bar & Grill

Located on Ocean Boulevard by Infinity Beach, The Local will warmly welcome you with its beach club atmosphere and live music. So come toast the good life with your favourite frozen cocktails whilst enjoying incredible views and a variety of culinary delights. Seating on Ocean Boulevard available.

Nudls

Noodle fans rejoice! From Thai to Italian, Chinese and more, Nudls brings you the best of noodle dishes from around the world.

Tamara

Spice up your day or evening with a wide variety of classic Indian dishes offered at Tamara.

The Garden

Go green at the Garden Kitchen where we can customise your salad with the freshest ingredients or you can order one of our delicious premade combinations.

Tapas Truck

Enjoy a fiesta of flavours infused into every delicious bite at The Latin Quarter and the Tapas Truck.

Q Texas Smokehouse

Dig into mouth-watering barbecue short ribs, chicken, brisket and classic southern breakfast dishes at our Texas smokehouse.

The Haven Restaurant

Savour an exclusive array of dishes for breakfast, lunch and dinner in a private restaurant serving the finest cuisine. Enjoy stunning vistas indoors or al fresco. Exclusively for guests of The Haven.

Infinity Beach

Sit back and take in the view from our paradisiac Infinity Pools that blend into the ocean.

Oceanwalk

Step out of the ordinary and into the extraordinary on Oceanwalk. It’ll feel like you’re walking over water with the sea at your feet. Take a moment to take in the view or capture a breathtaking photo on our first glass walkway at sea.

La Terraza

Grab a book, a drink or some friends and take it easy in La Terrazza. This lounge space is designed to be both spacious and intimate, allowing you to relax in peace whenever the mood strikes.

The Concourse

Head over to The Concourse to admire the beautiful, interactive artwork available. Capture great artsy photos and create cherished memories.

Firepit at Indulge Food Hall

Kick back with the stars, both in the sky and on the big screen, at our outdoor movie nights, or circle up around the fire pit to unwind after another incredible day at sea.

Indulge Outdoor Lounge

Kick back with the stars, both in the sky and on the big screen, at our outdoor movie nights, or circle up around the fire pit to unwind after another incredible day at sea.

Indulge Outdoor Lounge

A delicious new take on cruise ship dining. Grab a seat, a hammock, daybed, or a private cabana and have your fill of customisable small plates from a diverse range of mouth-watering cuisines. Or kick back and sip tasty cocktails from our lovely outdoor bar.

Starbucks

Whether you’re craving a Caramel Macchiato, Teavana® Iced Green Tea Lemonade or Cappuccino, stop by Starbucks for your favourite morning or afternoon beverage.

Studio Lounge

More information coming soon.

Haven Sun Deck

Soak up the sun and take a dip in the mesmerising infinity pool. Then let the world melt away as you relax in the sauna and cold room or enjoy a soak in the hot tub. No matter how you plan to spend your time, this private outdoor sanctuary – exclusive for Haven guests – provides the perfect escape. Access to Sundeck restricted to age 16+.

Haven Lounge & Bar

Exclusive to guests of The Haven, you can enjoy your favourite cocktail and light bites whilst surrounded by true luxury.

This stunning bar is exclusively for guests of The Haven. Enjoy your favourite cocktail and light bites whilst surrounded by true luxury.

Accessibility

We welcome guests with special needs. The information you are provided with about your holiday (which may be on our website, in our brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which we have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.

We have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.

If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact our U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-/ vision-impaired guests, we have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let us know at the time of booking that you’ll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.

Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions we ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.

For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.

Packing Tips / Dress Code

When it comes to what to wear, you can go resort casual or get decked-out and look your best – it’s your call. Feel Free to wear what you like. We even have special “Dress-Up or Not Night.” It’s the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship’s Captain.

Cruise Casual: the Freedom of Freestyle Cruising

Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.

Be sure to pack a sweater – the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Please Note: We want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or speciality restaurants.

All Decked-out: Smart Casual

Dress smart casual in our more formal dining room or in our more upscale speciality restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Ready for Adventure: Shore Excursions

Think about the shore excursions you’ll be taking and pack accordingly, including comfy walking shoes. For kids and adults it’s good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information.

Special Events: Theme Nights and Parties

Our newest event, Norwegian’s Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for our iconic White Hot Party.

Smoking Policy

As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class, Breakaway Plus Class and Norwegian Epic.

Special Dietary Needs

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfil your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in our kitchen facilities.

Service Charges

The reason there’s a fixed service charge is an important one: Our Crew (as are the crew from other lines) are encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programmes that your service charge supports. How much is the charge? Onboard Service Charges are additional.

How much are the service charges?

For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:

$18.50 USD per person per day for The Haven, Concierge and Suites;

$15.50 USD per person per day for all other stateroom types

For bookings made prior to April 1st, 2019, that prepay their service charges before their sail date:

$17.50 USD per person per day for The Haven, Concierge and Suites;

$14.50 USD per person per day for all other stateroom types

For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:

$18 USD per person per day for The Haven, Concierge and Suites

$15 USD per person per day for all other stateroom types

Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax

Are service charges across the board for all guests?

All guests 3 years or older.

Medical Facilities

A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship’s doctor.

Other Details

Adults Only: Kids allowed

Childrens Facilities: Available

Nursery: Nursery

Smoking: Some

Gratuities: For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:

  • $18.50 USD per person per day for The Haven and Suites;
  • $18.00 USD per person per day for Club Balcony Suite;
  • $15.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
  • $18 USD per person per day for The Haven, Concierge and Suites
  • $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax

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