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MSC Poesia

MSC Poesia

launched 2008

tonnage 92,627

length 294 m

crew 987

capacity 3,013

MSC Poesia is an innovative cruise ship with an elegant style that brings traditional craftsmanship to creative designs. Step aboard and you’ll enter a refined world of comfort. Whether your reason for being on board is a family holiday, a luxury treat or a romantic escape, MSC Poesia is a ship that offers a truly inspiring cruise experience.

Your cruise experience is at the centre of everything we do. To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special.

  • Bella Experience
  • Fantastica Experience
  • Aurea Experience
  • accommodation
  • deck plans
  • dining
  • entertainment
  • health & fitness
  • enrichment
  • useful
  • misc.

Premium Suite Aurea

  • Surface 26 sqm, balcony 4 sqm, deck 15

  • Balcony
  • Sitting area with sofa
  • Spacious Wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Balcony Aurea

  • Surface 18 sqm, balcony 5 sqm, deck 9-11
  • Sitting area with sofa
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds (except cabin 15025)

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Premium Balcony

  • Surface 18 sqm, balcony 5 sqm, deck 8-9
  • Sitting area with sofa
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds (except cabin 15025)

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Balcony

  • Surface 15 sqm, balcony 5 sqm, deck 8-9
  • Sitting area with sofa
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds (except cabin 15025)

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Balcony with Partial View

  • Surface 18 sqm, balcony 5 sqm, deck 12
  • Sitting area with sofa
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds (except cabin 15025)

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Balcony Bella

More information coming soon.

Bingo Balcony

More information coming soon.

Deluxe Ocean View

  • Surface 16 sqm, deck 5
  • Window with sea view
  • Relaxing armchair
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds.

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Ocean View with Obstructed View

  • Surface 16 sqm, deck 8
  • Window with sea view
  • Relaxing armchair
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds.

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Ocean View Bella

More information coming soon.

Bingo Outside

More information coming soon.

Deluxe Interior

  • Surface 14 sqm, deck 5-11
  • Relaxing armchair
  • Bathroom with shower, vanity area and hairdryer
  • Comfortable double or single beds (on request*)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

*Cabin for guests with disabilities or reduced mobility has only single beds.

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Interior Bella

More information coming soon.

Bingo Inside

More information coming soon.

Deck 16 – Sport

Deck 15 – Alfieri

Deck 14 – Pascoli

Deck 13 – Foscolo

Deck 12 – Leopardi

Deck 11 – D’Annunzio

Deck 10 – Carducci

Deck 9 – Ungaretti

Deck 8 – Tasso

Deck 7 – Manzoni

Deck 6 – Dante

Deck 5 – Petrarca

Il Palladio Restaurant

Located on Deck 6, serving a wide variety of dishes, prepared by hand with the freshest ingredients, there’s a great variety of choice to be had in the restaurants. One of two main dining rooms onboard, guests will find everything from freshly baked bread, to Italian and Mediterranean styled food here.

Restaurant

Located on deck 5, serving a wide variety of dishes, prepared by hand with the freshest ingredients, there’s a great variety of choice to be had in the restaurants . One of two main dining rooms onboard, guests will find everything from freshly baked bread, to Italian and Mediterranean styled food here.

L’Obelisco Buffet Restaurant

L’Obelisco is Poesia’s à la carte restaurant situated aft of deck 13 offering panoramic sea views with seating for 250 guests.

Open for dinner only from 6pm to 11pm and with reservations recommended, examples of dishes served are Tuna tartare, swordfish carpaccio and steamed king crab to start, with Tagliolini pasta with lobster sauce, Vermicelli pasta with carpet-shell clams and cherry tomatoes, Risotto with shrimp tails and zucchini, Grilled T-bone steak and Roast rack of lamb with pistachio crust for main course. 

Kaito Sushi Bar

If you’re looking for something a little different that’s fresh as the sea and oh so healthy then the Kaito Sushi Bar is the place to go. A unique concept where food is all prepared by hand by our experienced master Sushi chefs in an authentic Japanese minimalist restaurant setting, providing a genuine taste of Japanese cold and hot dishes, including sushi, sashimi, tempura etc.

Villa Pompeiana Self Service Café

Villa Pompeina is the ship’s buffet and pizzeria, located on deck 13 with seats for 472 guests.

Open from 6.30 to 7.00am for an early birds coffee, the breakfast buffet with a range of stations from eggs to fresh fruit, cereals and yogurts to cold meats, cheeses and breads is served from 7.00am to 10.00am.

The lunch time buffet opens from 12.00 to 2.30pm with food on offer ranging from salads, pastas, carved meats and fish to cheeses, breads, burgers, hot dogs, fries, sandwiches, pizza and desserts. The grill section and pizzeria remain open until 4.00pm when an afternoon tea is served until 5.00pm (with self service sandwiches, filled rolls, pastries, cookies and desserts) and from 6.45pm to 8.45pm a dinner buffet is served with a scaled down selection remaining on offer until 3.30am.

Mojito Ice Cream Bar

Situated on deck 13, The gelato comes in a wide variety of around 16 different flavours from vanilla, chocolate, strawberry, pineapple and coffee to pistachio, kiwi and lemon. 

Teatro Carlo Felice

You’d normally have to travel to New York to see top-end shows, but thanks to our Broadway-style theatres you can enjoy superlative entertainment with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme, there’s sure to be a show you love.

S32 Disco

With a live DJ and open from 11.00pm until late, the ship’s disco located on deck 14 and served by its own bar. It has seating for 172 guests.

Casino Royal

Our casinos are elegantly designed, featuring games for all types of players. You’ll be able to try your hand at Roulette or Blackjack, challenge yourself at one of our Poker tables, or choose among a variety of slot machines.

Le Rendez-Vous Piano Bar

The 142 seat Piano Bar on deck 5 is the ship’s reception bar, featuring live piano music and accompanying orchestra. 

Il Grappolo d’Oro Lounge & Wine Bar

The Lounge and Wine Tasting Bar with tapas and live music and can be found on deck 7 of the ship with seating for 135 guests.

Each day special wine tastings are accompanied by different bites of food, such as fried polenta with cream cheese, bruschetta and other specialties as guests are guided through the wine selection by experienced sommeliers.

Coffee Bar

The Coffee Bar is an additional charge bar, situated on deck 6 seating 220 guests and with complimentary snacks ranging from pastries to cookies and potato chips served with all drinks purchased.

Coffee packages are available and drinks on offer range from chilled liquor based coffees such as Espresso Martini, American Style Coffee, Cappuccino and Hot Chocolate.

Entertainment on offer here ranges from live music to trivia quizzes, art and craft demonstrations and cookery demonstration

The Giada Bar & Bar Smeraldo

The Ships cocktail bars are the ideal location for guests to enjoy a pre-dinner cocktail with live musical entertainment.

They are located on deck 6 with seating for up to 45 guests in each bar.

The Hitchcock Cigar Lounge

The ship’s smoking room and whiskey bar is situated on deck 7 and seats 32 guests.

The Cigar Lounge offers elegant surroundings with leather settees and armchairs for guests to relax on and enjoy a cigar accompanied by a drink selected from the range of fine spirits on offer.

Library

The ship’s small library and reading room are located on deck 7, with seats for 15 guests. It has a small selection of books in a variety of languages for guests to borrow. It also contains a number of board games for guests’ use.

Art Gallery

The Art Gallery can be found on deck 7 of the ship. Guests can view a range of artwork from fine prints, lithographs, water colours and oils which can be purchased during the ship’s champagne art auctions.

Cyber café

The Cyber Cafe located on deck 7 is the ship’s computer room with 17 workstations and a printer (Charges apply).

Costs are around €3.33 Euros for 10 minutes in the Cyber Cafe or if guests want to spend more time on the internet a number of packages are available as follows (subject to change)

  • €10 for 60 minutes
  • €15 100 minutes
  • €50 for 8 hours
  • €120 for 24 hours

Card Room

The ship’s card room is located on deck 7 and seats 28 guests.

Photo Gallery

The ship’s Photo Gallery on deck 7, displays photos and videos of guests taken by the ship’s official photographers which guests can purchase if they wish to. Guests can also have portraits taken with a selection of backdrops or locations throughout the ship.

Shops & Boutiques

There are a variety of shops and boutique onboard. From the MSC Logo shop that sells MSC clothes, souvenirs and toys, Le Parfum selling a range of cosmetics and perfumes including Dior and Marc Jacobs.

La Boutique, on deck 6 sells men’s, women’s and children’s fashion with brands including Polo, Ralph Lauren, Lacoste and Armani, with sunglasses, watches and fashion jewellery.

The Duty Free Shop sells a range of tobaccos, liquors and snacks and is located on deck 6.

Zebra Bar

The Zebra Bar is the ship’s second show lounge served by its own bar and dance floor.

It is situated on deck 6 with seating for 477 guests.

Entertainment and activities range from bingo, seminars, Italian lessons and salsa dance classes to audience participation game shows, karaoke and international dance music.

Pigalle Lounge

The Pigalle Lounge is located on deck 7 of the Poesia and has its own bar and dance floor along with seating for 330 guests.

It is a large cabaret style lounge with live shows and bands for guests’ entertainment.

Swimming Pool

If a bit of poolside therapy sounds like your idea of heaven, look no further than one of our numerous swimming pools to get your fill of sun and relaxation, while our pool attendants can cater to your every need.

Arcade

While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.

White Party

It’s all white for a night with dazzling décor and costumes to suit the theme, plus a special performance starring our theatre cast.

MSC Factor

Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.

Master Chef

The world’s best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.

Sailaway Party

A start-of-the-cruise event celebrating the ship’s departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.

Beer Festival

Fun-packed festive celebrations with a Bavarian flair – decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.

MSC Logo Shop

Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.

Duty Free

Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

Photo Shop

Smile! Our professional team of photographers constantly roam the ship, capturing wonderful memories every day. Be sure to stroll through the Photo Gallery daily, so you don’t miss one of their great shots of you and your loved ones enjoying your cruise.

Photo Portrait

A dedicated Studio Photographer will provide you with a unique photo opportunity to capture the special moments of your cruise. During a private consultation you will be presented with the best locations around the ship so you can choose where your photoshoot will take place. Every photo will be taken with top of the line equipment by our highly-skilled, studio photographer using creative lighting techniques. Pictures will be re-touched and edited, and printed on premium photo paper. After your session choose from our different packages and take home lasting memories.

MSC Aurea Spa

MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura. 

Minigolf

You’ll need to combine hand-to-eye coordination with a deft, light touch to get around our entertaining open-air Minigolf course on board the ship. Get together with your friends and family to see who has what it takes to be crowned the Minigolf King or Queen.

Sport Centre

If you’re wanting to stay in shape during your cruise, there are many sports and fitness activities available on board, including a basketball court, tennis court and state-of-the-art gym For milder exercise, three’s also shuffleboard and minigolf.

Shuffleboard

Shuffleboard is available on decks 14 and 15 of the ship with equipment available from the poolside bar on deck 13.

Medi Spa Center

Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.

Thermal Area

Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.

Beauty Salon

You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customize your cruise with the best treatments for your body. Unwind and feel fantastic! 

Hair Salon

Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.

Gym by TechnoGym®

Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board Gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.

Power Walking Track

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Basketball

Come to the outdoor Basketball court at the Sport Center for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Tennis Court

Anyone for tennis? Play to your heart’s content at the outdoor tennis court of our on-board Sport Center. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.

Volleyball

Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Center. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.

Five-a-side Football

Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Center. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.

Bike Tours

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

Sustainable Shore Excursions: MSC Protectours

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

Easy & Accessible Excursions

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

Disabled Facilities & Special Needs

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Special Dietary Requirements

Guests with food intolerances and/or allergies are asked to inform MSC Cruises of their requirements through the Special Needs Form, and, once on board, to confirm their needs at the Reception – Guest Service and/or with the Maître d’Hôtel. If informed in advance, on-board staff will be happy to assist guests in choosing dishes that do not contain foods or ingredients that could cause an allergic reaction.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. All gluten-free recipes are prepared by skilled personnel in dedicated kitchens on board, using products stored in special areas in accordance with the “Cruises Project” of the Associazione Italiana Celiachia (Italian Coeliac Association) with which MSC works closely for the above ships, cruising in the Mediterranean and in Northern Europe. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins.

Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking.

For any other requirements not expressly mentioned in this section, please get in touch with your travel agent.

*MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.

Pregnancy

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Dress Code

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

Medical Facilities

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

Smoking Policy

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Wi-Fi

Wi-Fi is available on board all of our ships.

Service Animals

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

Onboard Language

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Charting a Sustainable Future

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

Laundry Services

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That’s why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!

Other Details

Adults Only: Kids allowed

Childrens Facilities: Available

Nursery: None

Smoking: Some

Gratuities: SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff.

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