SOUTHAMPTON CRUISE CENTRE BLACK FRIDAY SALE Bonus discounts on selected cruises of 7 nights or more! Book by 4th December 2024.

  Family Business est. 1959
  Award Winning Agency
  Book Online or by Phone

13

Nights

Travelzoo Offer! Winter Warmth In the Canary Islands

2nd February 2025

Balmoral

Prices From £ 1,099 pp

View Prices

Fares
From

£ 1,099 pp

Travelzoo Offer! Winter Warmth In the Canary Islands

2nd February 2025
13 nights
Sail From: Southampton

Balmoral is the smallest ship in our fleet and is well-loved by all of our teams, and long-standing guests. She has wonderful facilities – six beautiful restaurants, seven bars and lounges, two pools and lovely wide open decks which are perfect for when Balmoral is scenic cruising.

Show More
View Prices

Take the hassle out of your holiday search and let our knowledgeable cruise agents find you the perfect cruise by phone! Call 02380 658 386

Take the hassle out of your holiday search and let our knowledgeable cruise agents find you the perfect cruise by phone! Call 02380 658 386

Exclusive Travelzoo Offer! Save £400 per person!!
Offer available until 11th December, or sold out

Your Itinerary

  • Date
     
    Port
    Arrive
    Depart
  • 02/02/2025
    Southampton
  • 03/02/2025
    At Sea
  • 04/02/2025
    At Sea
  • 05/02/2025
    At Sea
  • 06/02/2025
    Funchal (Madeira)
  • 07/02/2025
    Funchal (Madeira)
  • 08/02/2025
    Santa Cruz de Tenerife
  • 09/02/2025
    Las Palmas de Gran Canaria
  • 10/02/2025
    Arrecife, Lanzarote
  • 11/02/2025
    At Sea
  • 12/02/2025
    At Sea
  • 13/02/2025
    La Coruña
  • 14/02/2025
    At Sea
  • 15/02/2025
    Southampton
  • Balmoral

    Balmoral

Extras / What's Included?

AMAZING TRAVELZOO OFFER!

Book this fantastic cruise by 11th December, and take advantage of limited time reductions of £400 per person!

Save £400pp on I to A grades

  • Inside cabin from £1,099pp (was £1,499pp, saving £400pp)
  • Ocean View cabin (portholes) from £1,399pp (was £1,799pp, saving £400pp)
  • Ocean View cabin (picture window) from £1,499pp (was £1,899pp, saving £400pp)
  • Superior Ocean View from £1,699pp (was £2,099pp, saving £400pp)

Key Itinerary Highlights

  • Stroll through Madeira’s luscious flora and fauna
  • Sample local delicacies like Pastéis de Nata in Madeira
  • Explore the volcanic landscapes of the Canary Islands

Offer is not combinable with any other offers/promotions

Cabins & Prices

Ship Features

accommodation

Balcony Junior Suite

A welcoming, comfortable space in which to enjoy a relaxing, restful stay, Balmoral’s Balcony Junior Suites have all the amenities that guests need during their time on board, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck: Highland Deck 10, Bridge Deck 9 & Lido Deck 8
  • Size: 279 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Private balcony
  • Large windows
  • Guests benefit from complimentary Suite Dreams package

Please note, cabins 8057 and 8059 on Lido deck are equipped for use by disabled passengers.

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Premier Suite

The spacious, elegantly-styled Premier Suites on Balmoral are approximately 601 square feet in size and situated high on the ship on Highland Deck 10. These suites feature all the amenities guests need, plus a few extra touches for an even more comfortable, restful and memorable stay.

  • Deck: Highland Deck 10
  • Size: 601 square feet (approx.)
  • Bedroom with twin or double bed
  • Separate sitting area
  • Bathroom with bath and shower
  • Private balcony with large table, chairs and sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Marquee Suite

At approximately 472 square feet in size, Balmoral’s Marquee Suites provide guests with ample space in which to relax, and feature all of the amenities – as well as a few extra benefits – that are needed for a comfortable and enjoyable cruise experience.

  • Deck: Highland Deck 10 (forward)
  • Size: 472 square feet (approx.)
  • Bedroom with large double bed
  • Separate sitting area
  • Bathroom with bath and shower
  • Private balcony with sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Superior Suite

Balmoral’s Superior Suites, at approximately 341 square feet in size, provide guests with plenty of space in which to relax and enjoy their time on board. Each suite features all the amenities needed for a comfortable stay, as well as a few additional benefits.

  • Deck: Highland Deck 10 & Bridge Deck 9 (midship)
  • Size: 341 square feet (approx.)
  • Bedroom with twin or double bed
  • Separate sitting area
  • Bathroom with bath and/or shower
  • Private balcony with sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Balcony Room

Balmoral’s approximately 248 square feet Balcony Cabins provide plenty of indoor space and all the amenities guests need for a comfortable, relaxing stay, with the additional benefit of a private balcony for enjoying the sunshine and ocean scenery.

  • Deck: Bridge Deck 9 & Lido Deck 8
  • Size: 248 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Private balcony
  • Large windows

Single Balcony Suite

A welcoming, comfortable space in which to enjoy a relaxing, restful stay, Balmoral’s Single Balcony Suites have all the amenities that guests need during their time on board, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck: Bridge Deck 9
  • Size: 274 square feet (approx.)
  • Bedroom with single bed
  • Sitting area
  • Bathroom with bath and shower
  • Private balcony
  • Large windows
  • Guests benefit from complimentary Suite Dreams package

*Please note that some of the JB grades have 2 beds, but are sold as Single Balcony Suites.

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Superior Balcony Room

Situated on Bridge Deck 9, Balmoral’s Superior Balcony Cabins feature a private balcony on which guests can enjoy the sunshine and scenery in their own outdoor space. Inside, the cabins are spacious and welcoming, and feature all the amenities needed for comfortable stay.

  • Deck: Bridge Deck 9
  • Size: 260 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Private balcony
  • Large windows

Ocean View

In addition to all the amenities needed for a comfortable, relaxing stay, the two porthole windows in Balmoral’s F Grade Ocean View cabins also provide guests with plenty of soothing natural light and fantastic ocean views.

  • Deck: Atlantic Deck 5, Coral Deck 4 & Marina Deck 3
  • Size: 165 square feet (approx.)
  • Bedroom with twin beds and a chair
  • Bathroom with a shower
  • Two porthole windows

Superior Ocean View

Situated higher on the ship, on Lido Deck 8, and featuring large picture windows, Balmoral’s A Grade Superior Ocean View rooms benefit from plenty of natural light and allow guests to enjoy scenic views in comfort from their own private space.

  • Deck: Lido Deck 8
  • Size: 200 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Large picture window

Superior Ocean View

Balmoral’s B Grade Superior Ocean View cabins, in addition to all the amenities needed for a comfortable, restful stay, feature a picture window that provides guests with plenty of natural light and fantastic ocean views.

  • Deck: Lido Deck 8 & Main Deck 6
  • Size: 165 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with bath and/or shower
  • Large picture window

*Cabins 8073, 8075, 8084 and 8086 on Lido Deck 8 are wheelchair accessible and have a fully restricted window.

Superior Ocean View

For a light, airy feel, and to provide guests with fantastic ocean views, Balmoral’s C Grade Superior Ocean View cabins feature a picture window, in addition to all the amenities needed for a comfortable stay on board.

  • Deck: Atlantic Deck 5
  • Size: 165 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with bath and/or shower
  • Picture window 

Single Superior Ocean View

Situated higher on the ship, on Lido Deck 8, and featuring a picture window, Balmoral’s J Grade Superior Ocean View cabins offer guests wonderful views, as well as ample space and all the amenities needed to rest, relax and enjoy their stay.

  • Deck: Lido Deck 8
  • Size: 160 square feet (approx.)
  • Bedroom with double bed and a chair
  • Bathroom with bath and/or shower
  • Picture window

Please note: Cabins 8061 and 8072 have a small corner balcony (with a restricted view).

Ocean View

In a D & E Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin’s picture window.

  • Deck: Atlantic Deck 5 & Coral Deck 4
  • Size: 165 square feet (approx.)
  • Bedroom with twin beds and a chair
  • Bathroom with bath and/or shower
  • Picture window

Single Ocean View

In a K Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin’s picture window.

  • Deck: Coral Deck 4
  • Size: 165 square feet (approx.)
  • Bedroom with bed and a chair
  • Bathroom with a shower
  • Picture window

Please note that some of the K grades have 2 beds, but are sold as a Single Ocean View cabin.

Single Ocean View

In addition to all the amenities needed for a comfortable, relaxing stay, the porthole window in Balmoral’s L Grade Single Ocean View cabins also provide guests with plenty of soothing natural light and fantastic ocean views.

  • Deck: Marina Deck 3
  • Size: 140 square feet (approx.)
  • Bedroom with bed and a chair
  • Bathroom with a shower
  • Single porthole window

Interior Cabin

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, H & I Grade Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Atlantic Deck 5, Coral Deck 4, Marina Deck 3 & Main Deck 6
  • Size: 160 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with a shower

Superior Interior Room

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, G Grade Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Bridge Deck 9 & Lido Deck 8
  • Size: 160 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with bath and/or shower

Please note: cabins 9048, 9056 and 9095 on Bridge Deck 9 are wheelchair accessible with a wetroom style en-suite.

Single Superior Interior

Featuring all the amenities and comforts guests need, and positioned closed to stairs and lifts providing easy access to the ship’s other decks and public areas, M Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Bridge Deck 9
  • Size: 160 square feet (approx.)
  • Bedroom with a bed and a chair
  • Bathroom with bath and/or shower

Single Interior Room

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, N Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Main Deck 6 & Marina Deck 3
  • Size: 130 square feet (approx.)
  • Bedroom with a bed and a chair
  • Bathroom with a shower

Single Interior Room

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, N Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Main Deck 6 & Marina Deck 3
  • Size: 130 square feet (approx.)
  • Bedroom with a bed and a chair
  • Bathroom with a shower
deck plans

Marquee Deck 11

Highland Deck 10

Bridge Deck 9

Lido Deck 8

Lounge Deck 7

Main Deck 6

Atlantic Deck 5

Coral Deck 4

Marina Deck 3

dining

Ballindalloch Restaurant

Balmoral’s Ballindalloch restaurant offers a fantastic selection of expertly prepared delicious dishes to enjoy. Our delicious five-course á la carte menu changes each evening and is served to you by our attentive and friendly waiting teams.

Choose from mouthwatering steaks, perfectly cooked seafood and freshly made soups; all accompanied by bread baked on board each day. Take the chane to sample our Treats of the Region dishes, created in line with the destinations you are visiting on your Fred. Olsen cruise.

Spey & Avon Restaurants

The Spey and Avon restaurants have been carefully designed to really make the most of the large windows providing natural light and ever-changing views as you enjoy the same delicious five-course á la carte menus that are on offer at the main Ballindalloch restaurant. Freshly cooked breads and soups are on offer, along with succulent steaks, pasta dishes and melt-in-the-mouth desserts. There’ll also be treats of the region dishes available for you to try, which are influenced by the destinations you’re visiting.

Palms Café

Our Palms Café is designed with a light and airy feel, offering guests a more informal and relaxed dining experience. The buffet style service is perfect for those who prefer not to dine at a set time in the Ballindalloch, Spey and Avon restaurants, or those looking to indulge in a late night snack. You can expect to find an abundance of indulgent dishes, expertly prepared by our on board chefs, with various breakfast, lunch and dinner options, and a tasty selection of complimentary afternoon teas with sandwiches, scones and tempting cakes. There will also be the opportunity to try various dishes in our Treats of the Region section, which are local to the destinations you’re visiting on your Fred. Olsen cruise.

Traditional Afternoon Tea

Each day complimentary afternoon tea is served in the Palms Cafe with sandwiches, scones and cakes, along with fresh tea and coffee.

During sea days guests can book our Traditional Premium Afternoon Tea* experience, with a selection of premium teas served in porcelain teapots, along with elegant finger sandwiches, pastries and warm scones with jam and clotted cream. These can be enjoyed alongside beautiful views from the Observatory Lounge, with musical accompaniment from our on board pianist and the careful attention of white-gloved waiters.

Colours & Tastes

An evening meal at Balmoral’s Colours & Tastes restaurant makes for a really special occasion – enjoy a delicious taste of Asia in intimate Far East-inspired surroundings where the delectable food from Japan, Thailand, China and the Philippines is expertly crafted by our talented chefs. Delicious dishes such as bao buns, crispy beef and perfectly formed sushi,are on offer, along with other tempting and unique delicacies. With our knowledgeable team available to take care of the wine that pairs perfectly with the dishes you choose, dining at Colours and Tastes is certainly an experience you’ll want to try more than once! 

Vasco

Balmoral’s Vasco restaurant offers a fresh and modern take on some of the world’s finest food, influenced by the cultures and flavours of India, with each dish created and prepared by our Goan chefs, designed to provide our guests with a insight into the culinary delights of their homeland. From delicious seafood to traditional spiced dishes and perfectly-grilled meats, every flavoursome dish is cooked fresh and to order. The bright colours and welcoming feel at Vasco are also in keeping with Goa’s richness and warmth, and will have you returning for more.

Room Service

All rooms and Suites have tea and coffee making facilities as standard, so you can enjoy a pick-me-up first thing, and a relaxing drink at the end of the day. For those times when you’d like something more while you’re in your home-from-home at sea you can also order room service up until 11pm every day.

Continental breakfast can be ordered in advance for delivery at your preferred time, while snacks are available from 10am onwards. Should you prefer not to head to the restaurants, short lunch and dinner menus are also available. Whatever the time of day, you’ll never be hungry on a Fred. Olsen cruise.

entertainment

Marquee Bar

With its large windows, spectacular glass roof and beautiful décor and furnishings, the Marquee Bar provides guests with the perfect place to relax or meet up with new found friends. With a selection of beers, wines and expertly-created cocktails available, it’s the perfect venue for a pre or post-dinner drink, or for joining your fellow guests after enjoying a day ashore.

The Observatory

The Observatory has spectacular panoramic views and is a wonderful lounge to enjoy a drink in as you take a seat in one of the comfortable chairs by the lounge’s large windows – ideal for our Scenic Discoveries, one of our five Signature Experiences, accompanied by commentary from our on board team about the waterways you’ll observe from this perfect viewpoint. Or, join us for our Ship and the Sea Experiences, as our officers host navigational chart and map reading sessions for guests. As we head into the evening, the Observatory comes to life with music and singing from our resident live bands, and you’ll have the choice of a selection of champagnes, sparkling cocktails or mocktails to add an extra touch of glamour to your on board experience.

Lido Bar and Lounge

Our spacious and sociable Lido Lounge & Bar is the perfect place to enjoy a refreshing drink and chat with our friendly staff and your fellow guests. Popular both before and after dinner, the bar has large panoramic windows overlooking the aft pool, allowing natural light to flow through; while the lounge is perfect for enjoying music from our resident musicians, or enjoying some of our fantastic Signature Experiences.

Morning Light Pub

Named after one of the largest sailing ships owned by the Olsen family in 1892 and decorated to resemble a British pub, the Morning Light Pub has a welcoming atmosphere and traditional style. Open throughout the day and the evening, it’s the ideal place to relax and socialise with friends both old and new. Featuring a well-stocked bar with a collection of beer and cider, including both British and international classics, and a selection from independent breweries close to our office in Ipswich, sip a drink and listen to our resident singers and guitarists, or take part in the popular (and competitive!) Fred. Olsen quiz.

The Bookmark Café

The Bookmark Café serves a selection of delicious speciality coffees and quality tea blends. Enjoy a quiet moment with a book or share the experience with good conversation, accompanied by our heavenly fresh chocolates and baked treats. From pralines to Champagne truffles, these mouth-wateringly good treats are too good to miss. If you’d like to make use of your Bookmark Café card – just £20 for 7 hot drinks and a bag of delicious truffles – then our friendly Baristas will be happy to fill your reusable cup with the drink of your choice, to enjoy on a stroll around deck or as you explore ashore. 

The Oriental Tea Room

The Oriental Room has been designed using exotic décor, elegant furnishings and with a menu of quality teas and herbal infusions, to provide an authentic taste of the Far East. Enjoy a selection of oolong, black, green and white teas from China, Japan and Taiwan, as well as a few favourite blends from back home, such as Earl Grey and English Chamomile. If you prefer something cold and refreshing, the choice of tea cocktails and delicious bottled beer, including Tiger and Tsingtao, are sure to tempt too. We also offer a non-alcoholic cocktail menu, based on Sri Lankan and Chinese teas.

Neptune Lounge

When the lights go down on board Balmoral, we’ll treat you to a selection of live shows ranging from music and cabaret to quick-fire stand-up comedy. Just relax, sit back and enjoy the fabulous performances with your favourite tipple or cocktail in our grand Neptune Bar & Lounge. After the main show, there’s usually a chance to catch a set from our Ship’s Orchestra and show-off your dance moves. With our talented Dance Hosts on hand, no-one goes too long without a dance partner. 

Card Room

Featuring plenty of card tables and comfortable chairs, the Card Room on board Balmoral provides guests with a quiet, relaxing space to enjoy a competitive hand or two, or simply a bit of fun. Bridge is always a popular pursuit on board, so you’re sure to find players up for a challenge. On some cruises, Bridge tuition is on offer to help you develop your skills.

Library

Located in the Bookmark Café on Lounge Deck, Balmoral’s well-appointed library provides a wide variety of books and publications, including some large print books to delve into, accompanied by speciality coffees, teas and tempting chocolates or baked treats served close by to this quiet, comfortable space.

Boutique Shopping

The shops on board Balmoral offer everything you may want or need during your time on board, whether you’re treating yourself or a loved one to a holiday gift or simply needing some basic essentials. Visit the Boutique Shop for designer handbags, perfumes and much more at fantastic Duty Free prices, or select from our range of casual clothing and evening wear; and bring home something special from the Jewellery Shop. At the Port Shop, you’ll find everything from sun cream, shampoo and toothpaste to books and tasty snacks too. 

health & fitness

Pools & Jacuzzis

Keep fit by swimming a few lengths, or cool down after relaxing in the sunshine on deck in either of Balmoral’s large, heated saltwater pools. Located in the centre of Marquee Deck and at the stern of the ship on Lounge Deck, both pools are urrounded by open deck space and plenty of loungers, so are perfect for soaking up the sunshine or losing yourself in a good book. For blissful relaxation, head for the Jacuzzi and let the warm, bubbling water soak any cares away, while you chat with fellow guests.

Atlantis Spa and Salon

Our Atlantis Spa provides soothing surroundings for our guests relaxation and enjoyment. Large picture windows are perfect for offering scenic cruising points or ocean views, so indulge in the ultimate relaxation for the mind, body and soul in our tranquil setting as our Spa team on board Balmoral pamper you. With a wide range of luxurious treatments on offer, including massages, manicures, pedicures, relaxation treatments and hairdressing; you’ll leave feeling completely energised and revitalised, or feeling fabulous with a new cut or style.

Fitness Centre

If you enjoy working out, Balmoral’s Fitness Centre is fully equipped with all the modern facilities and equipment you’d expect to find in your gym back home, including running machines, bikes, cross trainers, weight machines and free weights. On board Balmoral and across our fleet of ships, we run a variety of complimentary yoga, pilates or stretching classes in the Fitness Centre, which are suitable for everyone from beginners to regular gym-goers, run by our fully qualified Fitness Instructors. Join us for an invigorating Walk a Mile session or a relaxing sunrise pilates or yoga class out on deck. We also have circuits, fitball or legs, bums & tums sessions. Details of classes can be found in your Daily Times each day.

Or, treat yourself to Personal Training sessions with our fully qualified, friendly trainers, where you can receive a one-to-one programme tailored just to your needs.

Fitness Classes

Whilst a Fred. Olsen cruise is about relaxing and enjoying some time away from daily life, we understand that many of our guests like to continue their fitness routine even when they’re on board our smaller ships.

This is why our ships feature fully-equipped Fitness Centres, and we offer a wide range of complimentary fitness classes – perfect for beginners and experience gym-goers alike – too. Guests can join our instructors for Pilates, Yoga, Fitball and much more, and all at no extra cost.

enrichment

Rib Tours

We encourage our guests to head off on a journey of discovery in every destination to really get the most out of every moment of their cruise. Taking exploration to the next level are our on board RIBs, these exciting crafts offer our guests the chance to be immersed in destinations in a way few others get to enjoy. Whether you’re breaking new ground by venturing even deeper into a stunning fjord, heading off on a scenic journey to an untouched beach, or sailing past an isolated spot of spectacular coastline only accessible by boat, you’ll have an unmissable chance to see things on or by the ocean that regular cruise line guests never see.

Arts and Crafts Room

The Arts & Crafts Room onboard your cruise ship is the perfect space to explore your ideas and designs with arts and crafts lecturers. So, for the creatives amongst you, there will be plenty to keep you entertained throughout your cruise holiday, and perhaps leave you with your own self-crafted souvenir to take home.

Guest Speakers

We’re often joined on board our ships by port experts and guest speakers to talk our guests through a range of subjects and topics, such as history, geography, aviation, wine tasting and foods of the world.

On all cruises our informative Port Talks will be available for our guests to enjoy in preparation for arrival into each port. Our knowledgable lecturers share information to help guests make the most of their time ashore, while on some sailings, there are lectures that delve deeper into specific destinations on the itinerary too.

Cookery Demonstrations

On board Bolette and Borealis, our expert chefs and teams from the Galley host cooking demonstrations to showcase their culinary craft and provide a taste of the skill and passion that goes into every meal served at our dining venues.

Guests can take a seat at the spacious Auditorium to watch, listen and learn how to make some of their favourite Fred. Olsen dishes, as the chefs take them through each step of their creation, from preparation to plate.

Dance Classes

For many of our guests, the time spent on the dance-floor is one of the highlights of their days on board our smaller ships. So its no wonder that our Dance Classes – hosted by our wonderful Entertainment teams – always prove popular.Show less

Our instructors teach a variety of dancing styles, from line dancing to ballroom and sequence dancing, helping guests to learn and perfect their steps and moves before they head for their ship’s lounges in the evening to dance the night away. 

Tasting Events

Hosted by our Sommeliers, Tasting Sessions* on board our smaller ships offer a fascinating insight into the production processes, scents and flavours of some of the world’s finest tipples.Show less

The Tasting Sessions on your cruise could include opportunities to sample everything from delicious wines and Champagne to whiskey and a range of spirits, while occasionally our experts will also teach you the art of pairing food and drink to create combinations that perfectly blend the nuances of their flavour.

*To join our Tasting Sessions, there is an additional charge and this can vary on the type tastings on offer, full details can be found in your Daily Times once on board. 

Travels to Come

Unlike other cruise companies who sail the same routes year after year, we are constantly researching and hand-crafting new itineraries. On every cruise we run a programme designed to inspire travel, where you can find out about the development of our new itineraries. Don’t worry, these are not sales talks or “exit through the gift shop” ruses – just an opportunity for travel enthusiasts to daydream about what is yet to come.

Fred. Olsen Book Club

With ample time and space to relax, many of our Guests make the most of the opportunity to get stuck in to a good book during your cruise holiday. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people. Hosted by the Entertainment Managers and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics.

With ample time and space to relax, many of our Guests make the most of the opportunity to get stuck in to a good book during a cruise holiday on board one of Fred. Olsen’s smaller, friendlier ships. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people.

Hosted by the Entertainment Managers and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics. Specific categories and titles to discuss at the Book Club on each cruise are chosen in advance and listed below, allowing you time to purchase and read the books before you set sail. These books will also be available from your ship’s Port Shop, should you wish to wait until you’re on board to join in the fun.

So, if you love a good book while discovering the world with Fred. Olsen, what better way to indulge your passion than joining your friends and fellow guests at the Book Club?

We look forward to welcoming you!

Behind the Scenes Tours

Join us for an exclusive behind-the-scenes tour and discover the hidden secrets and challenges of running a cruise ship. You’ll gain special access to areas usually off-limits to guests, offering a unique glimpse into the inner workings of our vessel. Venture into the Galley to see how our chefs prepare your delicious meals, learn what it takes to manage the stores and laundry room, and enjoy visits to the Engine Control Room and the Bridge. Throughout the tour, you will have the opportunity to meet and speak with our dedicated crew members, gaining insights into life on board and hearing their stories first-hand. You will also receive a keepsake lanyard and a professional photo to commemorate your adventure. To ensure the most enjoyable, immersive experience, we have limited this tour to just 12 spaces.

Approx. 2 hours

Behind the Scenes Tours

Join us for an exclusive behind-the-scenes tour and discover the hidden secrets and challenges of running a cruise ship. You’ll gain special access to areas usually off-limits to guests, offering a unique glimpse into the inner workings of our vessel. Venture into the Galley to see how our chefs prepare your delicious meals, learn what it takes to manage the stores and laundry room, and enjoy visits to the Engine Control Room and the Bridge. Throughout the tour, you will have the opportunity to meet and speak with our dedicated crew members, gaining insights into life on board and hearing their stories first-hand. You will also receive a keepsake lanyard and a professional photo to commemorate your adventure. To ensure the most enjoyable, immersive experience, we have limited this tour to just 12 spaces.

Approx. 2 hours

useful

Special Dietary Requirements

On board all of our ships, we do our best to accommodate most dietary requests. So, vegetarian, vegan, low fat, low cholesterol, low salt, dairy-free, lactose-free, wheat-free and gluten-free food are all catered for.

We also kindly request that you make us aware of any special dietary requests at the time of booking or by calling our Guest Services Team on 0800 0355 145. We’ll do our best to source exact products, or provide certain foods, such as diabetic desserts. Guests with food allergies or intolerances will also have the opportunity to speak to the Maitre ’d or Executive Chef once on board to discuss any requirements.

We can also provide a vegan option for our Traditional Afternoon Tea service, which is available on all sea days. Prices can be found on the link below.

Please note that we may not be able to source specific brands given our location or the availability at local ports. 

Dress Code

Packing for your cruise holiday with Fred. Olsen is simple. The dress code is designed to ensure you feel relaxed and comfortable during your days and evenings on board, as well as your time ashore. This handy guide will help you decide what to pack for your cruise holiday.

DAYWEAR

On Board: Whether enjoying the sea views from the deck, or participating in the many activities available, we want you to feel at ease. Casual wear is perfectly acceptable for your days on board with many guests opting for shorts and a T-shirt or polo shirt while cruising in sunny climes, and a pair of light-weight trousers and a sweater or jacket for cooler daytime temperatures.

Whilst on deck, bathing suits are a must to ensure you can make the most of the pools and Jacuzzis on board. A pair of flip flops or sandals are advisable as the decks can sometimes get very warm (please take care, as the decks can be slippery too). A T-shirt and casual shorts is often preferred for lounging by the pool. Don’t forget your hat, sunglasses and sun cream, as the sun can be a lot stronger at sea.

Ashore: The weather can vary greatly depending on your destination and the time of year you cruise. For warm weather destinations like the Canaries, Mediterranean and the Caribbean, typical summertime wear such as T-shirts, shorts or swimwear are fine. For Shore Tours that include visits to churches, museums or cathedrals, it is advisable to dress a little more conservatively.

For cruises to cooler destinations, a pair of trousers, a jumper or jacket and a raincoat are recommended, as the weather can be changeable.

Whichever type of cruise you choose to embark on, a pair of comfortable walking shoes is strongly recommended to explore some of the fabulous destinations you will be visiting in comfort.

EVENING WEAR

Evening wear is simple on a Fred. Olsen cruise; most evenings are Smart Casual with a Formal Night or two providing the chance to dress up. And just to add some fun to the cruise, there may also be some optional Theme Nights on longer sailings.

Smart Casual Evenings: Most evenings on board have a smart casual dress code. Dresses and skirts or a pair of trousers, chinos or dark jeans, coupled with a polo shirt, shirt or blouse. Some guests opt to wear a jacket and tie too, but the choice is yours.

Formal Evenings: Cruises of six nights or longer will have at least one Formal Evening – this is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown or evening suit.

Casual Buffet Dining: On any evening, you have the option to dine in our buffet restaurant. While we request that guests dress appropriately – avoiding swimwear and loungewear – this option offers a casual dress code for a more relaxed dining experience at a time that suits you.

FORMAL NIGHTS

Depending on the length of your cruise holiday there will be one or more formal evenings whilst you are on board. This is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown.

All Fred. Olsen cruise ships feature a casual dining experience for those guests who do not wish to join the formal evenings. Dress code for these restaurants is smart casual every evening. These restaurants are The View Restaurant (Bolette and Borealis) and Palms Café (Balmoral).

The exact number of formal nights will be highlighted on your cruise ticket. Below is a guide to the number of formal nights you can expect to enjoy on cruises of various durations.

3 nights or less:

Smart casual throughout

3 – 4 nights:

Captain’s Welcome Party, but no formal nights

5 – 6 nights:

Captain’s Welcome Party + 1x formal night

7- 12 nights:

Captain’s Welcome Party + 2x formal nights

13- 20 nights:

Captain’s Welcome Party + 3x formal nights

22 nights +:

Captain’s Welcome Party + 1x formal night each week

Smoking Policy

We operate a strict ‘no smoking’ policy in all inside areas. Smoking will only be permitted on cabin balconies (excluding Terrace Balconies on Bolette and Borealis), and in designated open deck areas.

Electronic cigarettes that don’t emit vapour, may be used in cabins or on cabin balconies but are not permitted in any non-smoking public areas. They can easily be mistaken for real cigarettes, which may result in an unnecessary confrontation that requires staff intervention. Electronic cigarettes emitting any vapour – even water vapour – may only be smoked in designated external smoking areas.

Please ask a member of staff for the designated smoking areas when you board your ship.

Designated smoking areas are as below:

Borealis

Deck 8 aft, port side, outside The View Bar and deck 9 forward.

Bolette

Deck 8 aft, and deck 9 forward.

Balmoral

Deck 7 starboard side, Decks 8 and 9 aft – starboard side, and Deck 11 starboard side – outside the Marquee Bar.

Disabled Facilities

Fred. Olsen Cruise Lines warmly welcomes guests dependent on the use of a wheelchair/scooter for mobility on all vessels within our fleet. However, with the very different nature of a holiday at sea when compared to one on land we very strongly recommend you are accompanied by an able-bodied companion who is responsible for providing any assistance that you may require both on board and ashore. On board we are unable to offer any sustained or long-term assistance. If you opt to travel alone but it transpires that you are unable to cope on board you will be required to meet with a senior officer to discuss the situation, and in extreme circumstances asked to disembark the vessel at your own expense. If in any doubt prior to departure as to whether we can safely accept the guest for passage, we do reserve the right to insist a guest is accompanied by an able-bodied companion.

The number of guests either reliant upon the use of a wheelchair/scooter, or with reduced mobility, that we can accept is governed by the number of crew we can assign to assist disabled/mobility impaired guests in the unlikely event of an emergency. This is in accordance with the International Maritime Organisation’s convention on ‘Safety of Life at Sea‘ (SOLAS), governing the safe evacuation of a vessel within 30 minutes of the emergency alarm being sounded. This regulation is not superseded by the EU Passenger Bill of Rights Regulation 1177/2010, effective 18 December 2012, concerning the rights of passengers when travelling by sea or inland waterways.

Please Note: All guests will be required to store mobility devices in their room on board and will not be permitted to leave them outside in corridors and stairwells, or have them stored on board.

If you would like to hire mobility equipment to take on your cruise, Mobility at Sea can accommodate your needs – please call them on 0800 328 1699.

All four of our cruise ships feature cabins specially adapted for wheelchair use.

Should you wish to bring a wheelchair/scooter on board, please advise us in advance, so that a space can be allocated on board. We also request that a Mobility Questionnaire is fully completed. All wheelchairs/scooters must be stored by yourselves in your cabin.

In accordance with safety requirements, the number of guests using wheelchairs on board is restricted as follows:

  • Balmoral: 16
  • Bolette & Borealis – 20 in total (of which 10 can be scooters)

Only those cabins indicated as adapted for wheelchair use have private facilities for wheelchair users.

DEAF AND VISUALLY IMPAIRED GUESTS

As with mobility impaired guests we would strongly recommend guests are accompanied by an able-bodied companion to assist them both on board and ashore.

Whereas infra-red hearing loops are fitted on all vessels, with headsets available from Guest Services, for use in the main ‘Show Lounge’, please note that this headset system is not suitable for people who wear permanently inserted hearing devices; and none of our rooms feature any additional emergency equipment such as flashing lights or ‘bed shakers’ that can be used in the event of an emergency. In the event of an emergency our specifically trained and assigned crew will come directly to your room. However, please let us have advance notice of any serious hearing impairment.

Environmental

At Fred. Olsen we are committed to reducing the impact we have on the environment around us.

With our ships sailing to the four corners of the earth, we want to minimise the impact we make on all the beautiful places we visit and ensure that they are protected for future generations. As a company, we strive to comply with all environmental requirements and take steps to exceed them whenever possible.

Continuing our ongoing efforts to help alleviate plastic pollution and its global environmental impact, single use plastic water bottles∘ are no longer available to purchase throughout our fleet, for guests or crew, and glass carafes, which are replenished daily, are in use in all cabins.

Guests can bring their own refillable water bottles, or purchase on board in the ship’s Port Shop; these can be filled in any of our bars, and we are in the process of installing water stations across the fleet.

Little changes can make a big difference

✔ We have removed all single-use coffee cups, plastic cutlery and plastic straws

✔ Plastic jam and butter portions have been replaced with refillable options

✔ New linen bags have replaced plastic laundry bags

✔ The consumption of cling film in The Galley has been reduced

✔ Ropes are now used to secure items during rough seas rather than plastic

✔ Wooden pencils are provided in cabins, instead of plastic pens

✔ All printed marketing communication is on responsibly sourced FSC approved paper

Refill your water bottle!

We are excited to be supporting the Refill Campaign, run by environmental campaigning organisation City to Sea, to raise awareness of the impact of single-use plastic water bottles on the environment, and encourage people to use refillable water bottles instead.

A million plastic bottles are bought around the world every minute and it’s predicted that figure will rise by another 20% by 2021.

Find out more about how you could save money, stay hydrated and help prevent plastic pollution at source with Refill.

Download the Refill app to find your nearest station today and become a ‘Refill Champion’.

Fuel

Fred. Olsen comply with all international policies and take steps to exceed them whenever possible.

Our ocean-going ships use a mix of Low Sulphur Fuel Oil (LSFO) and Heavy Fuel Oil (HFO). As we approach port of calls and sail through special emission control areas, the LSFO – which has a sulphur content of just 0.1% – is used. Outside of these areas, we switch to the use of HFO, which contains a sulphur content of 1-2%. Both fuels are currently below the existing global sulphur limit.

From 1st January 2020, the limit for sulphur in fuel oil used on board ships operating outside designated emission control areas will be reduced to 0.50%. We have already started to take steps to switch our ships to lower emission fuel where possible.

Waste Recycling

All waste created on board is taken to a dedicated waste and recycling∘ sorting area on the vessel.

It is then separated into glass, metal cans, paper/cardboard, plastic, food waste and general waste. Once sorted, these materials are compacted and stored ready to be offloaded at the next available port. Cooking oil is also offloaded in port, so that it can be repurposed.

Food waste is, on some occasions, pulped and then discharged into the sea in accordance with Marpol regulations, as food waste can be eaten by fish. In addition, some items are incinerated on board, again in accordance with all environmental and safety regulations.

Medical Facilities

For your peace of mind, all of our cruise ships have a Medical Centre offering primary and emergency care, with a doctor and/or nurse on call at all times. All our cruise ships also have two qualified nurses on board. The Medical Centres operate outside of British and European health services and charges are levied for consultations, investigations, prescriptions and room visits. A scale of charges is displayed in each Medical Centre, and charges incurred will be billed to your on board account. We would ask that any guest taking medication brings adequate supplies to last the duration of the cruise. Please ensure you pack medication in your hand luggage, if required, en route to your ship.

Wi-Fi

Staying connected with friends and family at home whilst on a Fred. Olsen cruise has never been easier.

With our new fast Starlink maritime service you’ll be able to connect to the internet via your smartphone, tablet, laptop and other devices to send email, keep up-to-date with the latest news and share your holiday experiences on social media as you cruise.

Simply connect to the guest WiFi aboard, create an account and select your desired internet package and you’re good to go. WiFi is available throughout our ships, so you can connect to the internet whilst relaxing in any of our public areas. Any charges will be charged directly to your on-board account. Find out more here.

Suite Dreams Package

Our Suite Dreams package comes with our compliments in all our Suites. On arrival, you’ll be welcomed with a bottle of sparkling wine and a fresh fruit bowl – which will be topped-up anytime during your cruise at your request.

To assist you on your voyage of discovery, you’ll find a pair of binoculars, a world atlas and a country guide, as well as complimentary shuttle vouchers for those times where for operational reasons we can’t dock within walking distance of a destination. A newsletter with domestic and international news is delivered to your room daily, along with a selection of delicious canapés.

We know it’s the little details that make all the difference, and the inclusion of extras such as luxury towels, bathrobes and slippers, complimentary water, free pressing service and laundry vouchers ensures your Suite Dreams package is a valued treat.

Suite Dreams benefits include*:

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including room layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Guide Dogs / Assistance Dogs

Guide dogs (assistance dogs) are warmly welcomed on board all our cruise ships.

In order to offer an enjoyable and safe cruise experience for both you and your dog, we kindly request you complete the ‘Assistance Dog Travel Application Form’. This can be obtained by contacting the Guest Services Department on 0800 0355 145 or via e-mailing guest.services@fredolsen.co.uk. We request that guests advise us before travelling that they wish to bring an Assistance Dog on board, and that all relevant application forms are completed.

The following items must be included in the application*:

Pet Passport

We require a copy of all pages, including your pet’s microchip number and confirmed rabies vaccination, which must be administered at least 21 days prior to travel, and valid for the duration of the cruise.

Training Certificate

A copy of the training certificate from ADI (Assistance Dogs International) or IGDF (International Guide Dog Federation).

Tapeworm Treatment Appointment

Confirmation of a pre-booked overseas veterinary appointment for tapeworm treatment. This is a mandatory requirement between 24-120 hours prior to return to the UK. We strongly advise you book this appointment for the penultimate port of call (if within the mandatory time period) to avoid any issues should the final port of call be missed for any unforeseeable reason. Exceptions include sailings direct from Ireland, Finland, Norway or Malta. Please note: other EU countries also have tapeworm compliance requirements if you are not travelling to that country directly from the UK (i.e. the ship makes a call in another country first).

Should you wish to bring a Service Dog on board, the same conditions apply as with Assistance Dogs, so please do let us know if you wish to bring your Service Dog on your cruise.

*If for any reason, after submitting the application, your request is denied by the Animal & Plant Health Agency (APHA), you are entitled to cancel your booking free of charge. Please be aware that it can take time to process applications with APHA, so please submit your request at the earliest possible opportunity to avoid disappointment. Terms & conditions apply.  

Age Restrictions

We are delighted to accept booking for younger guests, aged between 2 and 17.

All children aged over 12 will need to have had both of their vaccinations before joining us on board, with at least 14 days since the date of their second dose.

On peak-time holiday cruises, and subject to numbers, our Little Skippers Club keeps kids between 5 and 11 years old entertained with a variety of fun activities. They will enjoy arts and crafts, discos, treasure hunts and loads more, all run by our friendly team of hosts and hostesses*.

A list of the day’s events are included in the Little Skippers Club’s mini-version of the Daily Times, which also shows the separate pool times for kids. Activities also stretch across the evenings, to suit the individual needs of families on board. Please note: our Little Skippers Club also welcomes children under 5, however parents must provide supervision at all times. The club operates subject to minimum numbers being achieved.

For those guests who are travelling overseas with children under the age of 16 for whom you are not the parent or legal guardian, it is a legal requirement that you obtain the written consent of the parent/ legal guardian and produce this upon request when checking in at the port/airport. Failure to produce this documentation may result in refusal of passage. Unfortunately, we regret we are unable to accept children less than 2 years of of age.

We regret that we are not able to offer a babysitting service during your cruise holiday.

*All of our Little Skippers Club hosts are Disclosure and Barring Service (DBS) checked. 

Laundry Services

All of our ships have at least one fully equipped Laundry Room, complete with self service washing machines filled with with detergent and softener. Just collect a token from Guest Services (there is a small fee of £2 for this service) and pop it in the machine. Also in the Laundry Rooms are tumble driers, irons and ironing boards.

Or, let us do your laundry! A laundry bag will be supplied to you in your cabin welcome pack for your use, if you wish to return home with a case full of clean clothes. Simply fill the laundry bag with the items you need washing, and your cabin attendant will whisk them away for our ‘wash and fold service’. Full details of prices can be found in your cabin welcome pack.

Please note: travel irons and steamers are not permitted on any of our cruise ships.

misc.

Other Details

Adults Only: Kids allowed

Childrens Facilities: Available

Nursery: None

Smoking: Some

Celebrity Ties:

Gratuities: Gratuities for our dedicated service team are not included in the cost of your holiday. While tipping is entirely at your discretion, we pride ourselves on the service offered to our guests, and are confident that you’ll wish to reward staff on board for the attention you receive. Typically, gratuities are charged at £5.00 per person, per day for guests aged 12 and over. This amount is split equally between your stewardess and restaurant waiter, and will be automatically added to your on board account. While very much appreciated, these gratuities are voluntary, and therefore can be adjusted or removed completely at Guest Services on board the ship if you wish; and you are welcome to tip personally if you prefer. For your convenience, you can also pre-pay gratuities before your cruise. We’ll check with you at the time of booking if you’d like to pay prior to your cruise. Pre-payment can be made anytime up to 5 days before departure by simply calling our Guest Services team on 0800 0355 145 or e-mail guest.services@fredolsen.co.uk Our Guest Services team are available from 9am to 5pm, Monday to Saturday.

  • accommodation
  • deck plans
  • dining
  • entertainment
  • health & fitness
  • enrichment
  • useful
  • misc.

Balcony Junior Suite

A welcoming, comfortable space in which to enjoy a relaxing, restful stay, Balmoral’s Balcony Junior Suites have all the amenities that guests need during their time on board, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck: Highland Deck 10, Bridge Deck 9 & Lido Deck 8
  • Size: 279 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Private balcony
  • Large windows
  • Guests benefit from complimentary Suite Dreams package

Please note, cabins 8057 and 8059 on Lido deck are equipped for use by disabled passengers.

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Premier Suite

The spacious, elegantly-styled Premier Suites on Balmoral are approximately 601 square feet in size and situated high on the ship on Highland Deck 10. These suites feature all the amenities guests need, plus a few extra touches for an even more comfortable, restful and memorable stay.

  • Deck: Highland Deck 10
  • Size: 601 square feet (approx.)
  • Bedroom with twin or double bed
  • Separate sitting area
  • Bathroom with bath and shower
  • Private balcony with large table, chairs and sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Marquee Suite

At approximately 472 square feet in size, Balmoral’s Marquee Suites provide guests with ample space in which to relax, and feature all of the amenities – as well as a few extra benefits – that are needed for a comfortable and enjoyable cruise experience.

  • Deck: Highland Deck 10 (forward)
  • Size: 472 square feet (approx.)
  • Bedroom with large double bed
  • Separate sitting area
  • Bathroom with bath and shower
  • Private balcony with sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Superior Suite

Balmoral’s Superior Suites, at approximately 341 square feet in size, provide guests with plenty of space in which to relax and enjoy their time on board. Each suite features all the amenities needed for a comfortable stay, as well as a few additional benefits.

  • Deck: Highland Deck 10 & Bridge Deck 9 (midship)
  • Size: 341 square feet (approx.)
  • Bedroom with twin or double bed
  • Separate sitting area
  • Bathroom with bath and/or shower
  • Private balcony with sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Balcony Room

Balmoral’s approximately 248 square feet Balcony Cabins provide plenty of indoor space and all the amenities guests need for a comfortable, relaxing stay, with the additional benefit of a private balcony for enjoying the sunshine and ocean scenery.

  • Deck: Bridge Deck 9 & Lido Deck 8
  • Size: 248 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Private balcony
  • Large windows

Single Balcony Suite

A welcoming, comfortable space in which to enjoy a relaxing, restful stay, Balmoral’s Single Balcony Suites have all the amenities that guests need during their time on board, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck: Bridge Deck 9
  • Size: 274 square feet (approx.)
  • Bedroom with single bed
  • Sitting area
  • Bathroom with bath and shower
  • Private balcony
  • Large windows
  • Guests benefit from complimentary Suite Dreams package

*Please note that some of the JB grades have 2 beds, but are sold as Single Balcony Suites.

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Superior Balcony Room

Situated on Bridge Deck 9, Balmoral’s Superior Balcony Cabins feature a private balcony on which guests can enjoy the sunshine and scenery in their own outdoor space. Inside, the cabins are spacious and welcoming, and feature all the amenities needed for comfortable stay.

  • Deck: Bridge Deck 9
  • Size: 260 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Private balcony
  • Large windows

Ocean View

In addition to all the amenities needed for a comfortable, relaxing stay, the two porthole windows in Balmoral’s F Grade Ocean View cabins also provide guests with plenty of soothing natural light and fantastic ocean views.

  • Deck: Atlantic Deck 5, Coral Deck 4 & Marina Deck 3
  • Size: 165 square feet (approx.)
  • Bedroom with twin beds and a chair
  • Bathroom with a shower
  • Two porthole windows

Superior Ocean View

Situated higher on the ship, on Lido Deck 8, and featuring large picture windows, Balmoral’s A Grade Superior Ocean View rooms benefit from plenty of natural light and allow guests to enjoy scenic views in comfort from their own private space.

  • Deck: Lido Deck 8
  • Size: 200 square feet (approx.)
  • Bedroom with twin or double bed
  • Sitting area
  • Bathroom with bath and/or shower
  • Large picture window

Superior Ocean View

Balmoral’s B Grade Superior Ocean View cabins, in addition to all the amenities needed for a comfortable, restful stay, feature a picture window that provides guests with plenty of natural light and fantastic ocean views.

  • Deck: Lido Deck 8 & Main Deck 6
  • Size: 165 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with bath and/or shower
  • Large picture window

*Cabins 8073, 8075, 8084 and 8086 on Lido Deck 8 are wheelchair accessible and have a fully restricted window.

Superior Ocean View

For a light, airy feel, and to provide guests with fantastic ocean views, Balmoral’s C Grade Superior Ocean View cabins feature a picture window, in addition to all the amenities needed for a comfortable stay on board.

  • Deck: Atlantic Deck 5
  • Size: 165 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with bath and/or shower
  • Picture window 

Single Superior Ocean View

Situated higher on the ship, on Lido Deck 8, and featuring a picture window, Balmoral’s J Grade Superior Ocean View cabins offer guests wonderful views, as well as ample space and all the amenities needed to rest, relax and enjoy their stay.

  • Deck: Lido Deck 8
  • Size: 160 square feet (approx.)
  • Bedroom with double bed and a chair
  • Bathroom with bath and/or shower
  • Picture window

Please note: Cabins 8061 and 8072 have a small corner balcony (with a restricted view).

Ocean View

In a D & E Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin’s picture window.

  • Deck: Atlantic Deck 5 & Coral Deck 4
  • Size: 165 square feet (approx.)
  • Bedroom with twin beds and a chair
  • Bathroom with bath and/or shower
  • Picture window

Single Ocean View

In a K Grade Ocean View cabin on Balmoral, guests will benefit from ample space in which to relax, all the amenities they need during their stay, plus plenty of natural light and scenic views provided by the cabin’s picture window.

  • Deck: Coral Deck 4
  • Size: 165 square feet (approx.)
  • Bedroom with bed and a chair
  • Bathroom with a shower
  • Picture window

Please note that some of the K grades have 2 beds, but are sold as a Single Ocean View cabin.

Single Ocean View

In addition to all the amenities needed for a comfortable, relaxing stay, the porthole window in Balmoral’s L Grade Single Ocean View cabins also provide guests with plenty of soothing natural light and fantastic ocean views.

  • Deck: Marina Deck 3
  • Size: 140 square feet (approx.)
  • Bedroom with bed and a chair
  • Bathroom with a shower
  • Single porthole window

Interior Cabin

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, H & I Grade Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Atlantic Deck 5, Coral Deck 4, Marina Deck 3 & Main Deck 6
  • Size: 160 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with a shower

Superior Interior Room

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, G Grade Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Bridge Deck 9 & Lido Deck 8
  • Size: 160 square feet (approx.)
  • Bedroom with twin or double bed and a chair
  • Bathroom with bath and/or shower

Please note: cabins 9048, 9056 and 9095 on Bridge Deck 9 are wheelchair accessible with a wetroom style en-suite.

Single Superior Interior

Featuring all the amenities and comforts guests need, and positioned closed to stairs and lifts providing easy access to the ship’s other decks and public areas, M Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Bridge Deck 9
  • Size: 160 square feet (approx.)
  • Bedroom with a bed and a chair
  • Bathroom with bath and/or shower

Single Interior Room

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, N Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Main Deck 6 & Marina Deck 3
  • Size: 130 square feet (approx.)
  • Bedroom with a bed and a chair
  • Bathroom with a shower

Single Interior Room

Featuring all the amenities and comforts guests need, and positioned close to stairs and lifts providing easy access to the ship’s other decks and public areas, N Grade Single Superior Interior cabins on Balmoral are perfect for a relaxing stay on board.

  • Deck: Main Deck 6 & Marina Deck 3
  • Size: 130 square feet (approx.)
  • Bedroom with a bed and a chair
  • Bathroom with a shower

Marquee Deck 11

Highland Deck 10

Bridge Deck 9

Lido Deck 8

Lounge Deck 7

Main Deck 6

Atlantic Deck 5

Coral Deck 4

Marina Deck 3

Ballindalloch Restaurant

Balmoral’s Ballindalloch restaurant offers a fantastic selection of expertly prepared delicious dishes to enjoy. Our delicious five-course á la carte menu changes each evening and is served to you by our attentive and friendly waiting teams.

Choose from mouthwatering steaks, perfectly cooked seafood and freshly made soups; all accompanied by bread baked on board each day. Take the chane to sample our Treats of the Region dishes, created in line with the destinations you are visiting on your Fred. Olsen cruise.

Spey & Avon Restaurants

The Spey and Avon restaurants have been carefully designed to really make the most of the large windows providing natural light and ever-changing views as you enjoy the same delicious five-course á la carte menus that are on offer at the main Ballindalloch restaurant. Freshly cooked breads and soups are on offer, along with succulent steaks, pasta dishes and melt-in-the-mouth desserts. There’ll also be treats of the region dishes available for you to try, which are influenced by the destinations you’re visiting.

Palms Café

Our Palms Café is designed with a light and airy feel, offering guests a more informal and relaxed dining experience. The buffet style service is perfect for those who prefer not to dine at a set time in the Ballindalloch, Spey and Avon restaurants, or those looking to indulge in a late night snack. You can expect to find an abundance of indulgent dishes, expertly prepared by our on board chefs, with various breakfast, lunch and dinner options, and a tasty selection of complimentary afternoon teas with sandwiches, scones and tempting cakes. There will also be the opportunity to try various dishes in our Treats of the Region section, which are local to the destinations you’re visiting on your Fred. Olsen cruise.

Traditional Afternoon Tea

Each day complimentary afternoon tea is served in the Palms Cafe with sandwiches, scones and cakes, along with fresh tea and coffee.

During sea days guests can book our Traditional Premium Afternoon Tea* experience, with a selection of premium teas served in porcelain teapots, along with elegant finger sandwiches, pastries and warm scones with jam and clotted cream. These can be enjoyed alongside beautiful views from the Observatory Lounge, with musical accompaniment from our on board pianist and the careful attention of white-gloved waiters.

Colours & Tastes

An evening meal at Balmoral’s Colours & Tastes restaurant makes for a really special occasion – enjoy a delicious taste of Asia in intimate Far East-inspired surroundings where the delectable food from Japan, Thailand, China and the Philippines is expertly crafted by our talented chefs. Delicious dishes such as bao buns, crispy beef and perfectly formed sushi,are on offer, along with other tempting and unique delicacies. With our knowledgeable team available to take care of the wine that pairs perfectly with the dishes you choose, dining at Colours and Tastes is certainly an experience you’ll want to try more than once! 

Vasco

Balmoral’s Vasco restaurant offers a fresh and modern take on some of the world’s finest food, influenced by the cultures and flavours of India, with each dish created and prepared by our Goan chefs, designed to provide our guests with a insight into the culinary delights of their homeland. From delicious seafood to traditional spiced dishes and perfectly-grilled meats, every flavoursome dish is cooked fresh and to order. The bright colours and welcoming feel at Vasco are also in keeping with Goa’s richness and warmth, and will have you returning for more.

Room Service

All rooms and Suites have tea and coffee making facilities as standard, so you can enjoy a pick-me-up first thing, and a relaxing drink at the end of the day. For those times when you’d like something more while you’re in your home-from-home at sea you can also order room service up until 11pm every day.

Continental breakfast can be ordered in advance for delivery at your preferred time, while snacks are available from 10am onwards. Should you prefer not to head to the restaurants, short lunch and dinner menus are also available. Whatever the time of day, you’ll never be hungry on a Fred. Olsen cruise.

Marquee Bar

With its large windows, spectacular glass roof and beautiful décor and furnishings, the Marquee Bar provides guests with the perfect place to relax or meet up with new found friends. With a selection of beers, wines and expertly-created cocktails available, it’s the perfect venue for a pre or post-dinner drink, or for joining your fellow guests after enjoying a day ashore.

The Observatory

The Observatory has spectacular panoramic views and is a wonderful lounge to enjoy a drink in as you take a seat in one of the comfortable chairs by the lounge’s large windows – ideal for our Scenic Discoveries, one of our five Signature Experiences, accompanied by commentary from our on board team about the waterways you’ll observe from this perfect viewpoint. Or, join us for our Ship and the Sea Experiences, as our officers host navigational chart and map reading sessions for guests. As we head into the evening, the Observatory comes to life with music and singing from our resident live bands, and you’ll have the choice of a selection of champagnes, sparkling cocktails or mocktails to add an extra touch of glamour to your on board experience.

Lido Bar and Lounge

Our spacious and sociable Lido Lounge & Bar is the perfect place to enjoy a refreshing drink and chat with our friendly staff and your fellow guests. Popular both before and after dinner, the bar has large panoramic windows overlooking the aft pool, allowing natural light to flow through; while the lounge is perfect for enjoying music from our resident musicians, or enjoying some of our fantastic Signature Experiences.

Morning Light Pub

Named after one of the largest sailing ships owned by the Olsen family in 1892 and decorated to resemble a British pub, the Morning Light Pub has a welcoming atmosphere and traditional style. Open throughout the day and the evening, it’s the ideal place to relax and socialise with friends both old and new. Featuring a well-stocked bar with a collection of beer and cider, including both British and international classics, and a selection from independent breweries close to our office in Ipswich, sip a drink and listen to our resident singers and guitarists, or take part in the popular (and competitive!) Fred. Olsen quiz.

The Bookmark Café

The Bookmark Café serves a selection of delicious speciality coffees and quality tea blends. Enjoy a quiet moment with a book or share the experience with good conversation, accompanied by our heavenly fresh chocolates and baked treats. From pralines to Champagne truffles, these mouth-wateringly good treats are too good to miss. If you’d like to make use of your Bookmark Café card – just £20 for 7 hot drinks and a bag of delicious truffles – then our friendly Baristas will be happy to fill your reusable cup with the drink of your choice, to enjoy on a stroll around deck or as you explore ashore. 

The Oriental Tea Room

The Oriental Room has been designed using exotic décor, elegant furnishings and with a menu of quality teas and herbal infusions, to provide an authentic taste of the Far East. Enjoy a selection of oolong, black, green and white teas from China, Japan and Taiwan, as well as a few favourite blends from back home, such as Earl Grey and English Chamomile. If you prefer something cold and refreshing, the choice of tea cocktails and delicious bottled beer, including Tiger and Tsingtao, are sure to tempt too. We also offer a non-alcoholic cocktail menu, based on Sri Lankan and Chinese teas.

Neptune Lounge

When the lights go down on board Balmoral, we’ll treat you to a selection of live shows ranging from music and cabaret to quick-fire stand-up comedy. Just relax, sit back and enjoy the fabulous performances with your favourite tipple or cocktail in our grand Neptune Bar & Lounge. After the main show, there’s usually a chance to catch a set from our Ship’s Orchestra and show-off your dance moves. With our talented Dance Hosts on hand, no-one goes too long without a dance partner. 

Card Room

Featuring plenty of card tables and comfortable chairs, the Card Room on board Balmoral provides guests with a quiet, relaxing space to enjoy a competitive hand or two, or simply a bit of fun. Bridge is always a popular pursuit on board, so you’re sure to find players up for a challenge. On some cruises, Bridge tuition is on offer to help you develop your skills.

Library

Located in the Bookmark Café on Lounge Deck, Balmoral’s well-appointed library provides a wide variety of books and publications, including some large print books to delve into, accompanied by speciality coffees, teas and tempting chocolates or baked treats served close by to this quiet, comfortable space.

Boutique Shopping

The shops on board Balmoral offer everything you may want or need during your time on board, whether you’re treating yourself or a loved one to a holiday gift or simply needing some basic essentials. Visit the Boutique Shop for designer handbags, perfumes and much more at fantastic Duty Free prices, or select from our range of casual clothing and evening wear; and bring home something special from the Jewellery Shop. At the Port Shop, you’ll find everything from sun cream, shampoo and toothpaste to books and tasty snacks too. 

Pools & Jacuzzis

Keep fit by swimming a few lengths, or cool down after relaxing in the sunshine on deck in either of Balmoral’s large, heated saltwater pools. Located in the centre of Marquee Deck and at the stern of the ship on Lounge Deck, both pools are urrounded by open deck space and plenty of loungers, so are perfect for soaking up the sunshine or losing yourself in a good book. For blissful relaxation, head for the Jacuzzi and let the warm, bubbling water soak any cares away, while you chat with fellow guests.

Atlantis Spa and Salon

Our Atlantis Spa provides soothing surroundings for our guests relaxation and enjoyment. Large picture windows are perfect for offering scenic cruising points or ocean views, so indulge in the ultimate relaxation for the mind, body and soul in our tranquil setting as our Spa team on board Balmoral pamper you. With a wide range of luxurious treatments on offer, including massages, manicures, pedicures, relaxation treatments and hairdressing; you’ll leave feeling completely energised and revitalised, or feeling fabulous with a new cut or style.

Fitness Centre

If you enjoy working out, Balmoral’s Fitness Centre is fully equipped with all the modern facilities and equipment you’d expect to find in your gym back home, including running machines, bikes, cross trainers, weight machines and free weights. On board Balmoral and across our fleet of ships, we run a variety of complimentary yoga, pilates or stretching classes in the Fitness Centre, which are suitable for everyone from beginners to regular gym-goers, run by our fully qualified Fitness Instructors. Join us for an invigorating Walk a Mile session or a relaxing sunrise pilates or yoga class out on deck. We also have circuits, fitball or legs, bums & tums sessions. Details of classes can be found in your Daily Times each day.

Or, treat yourself to Personal Training sessions with our fully qualified, friendly trainers, where you can receive a one-to-one programme tailored just to your needs.

Fitness Classes

Whilst a Fred. Olsen cruise is about relaxing and enjoying some time away from daily life, we understand that many of our guests like to continue their fitness routine even when they’re on board our smaller ships.

This is why our ships feature fully-equipped Fitness Centres, and we offer a wide range of complimentary fitness classes – perfect for beginners and experience gym-goers alike – too. Guests can join our instructors for Pilates, Yoga, Fitball and much more, and all at no extra cost.

Rib Tours

We encourage our guests to head off on a journey of discovery in every destination to really get the most out of every moment of their cruise. Taking exploration to the next level are our on board RIBs, these exciting crafts offer our guests the chance to be immersed in destinations in a way few others get to enjoy. Whether you’re breaking new ground by venturing even deeper into a stunning fjord, heading off on a scenic journey to an untouched beach, or sailing past an isolated spot of spectacular coastline only accessible by boat, you’ll have an unmissable chance to see things on or by the ocean that regular cruise line guests never see.

Arts and Crafts Room

The Arts & Crafts Room onboard your cruise ship is the perfect space to explore your ideas and designs with arts and crafts lecturers. So, for the creatives amongst you, there will be plenty to keep you entertained throughout your cruise holiday, and perhaps leave you with your own self-crafted souvenir to take home.

Guest Speakers

We’re often joined on board our ships by port experts and guest speakers to talk our guests through a range of subjects and topics, such as history, geography, aviation, wine tasting and foods of the world.

On all cruises our informative Port Talks will be available for our guests to enjoy in preparation for arrival into each port. Our knowledgable lecturers share information to help guests make the most of their time ashore, while on some sailings, there are lectures that delve deeper into specific destinations on the itinerary too.

Cookery Demonstrations

On board Bolette and Borealis, our expert chefs and teams from the Galley host cooking demonstrations to showcase their culinary craft and provide a taste of the skill and passion that goes into every meal served at our dining venues.

Guests can take a seat at the spacious Auditorium to watch, listen and learn how to make some of their favourite Fred. Olsen dishes, as the chefs take them through each step of their creation, from preparation to plate.

Dance Classes

For many of our guests, the time spent on the dance-floor is one of the highlights of their days on board our smaller ships. So its no wonder that our Dance Classes – hosted by our wonderful Entertainment teams – always prove popular.Show less

Our instructors teach a variety of dancing styles, from line dancing to ballroom and sequence dancing, helping guests to learn and perfect their steps and moves before they head for their ship’s lounges in the evening to dance the night away. 

Tasting Events

Hosted by our Sommeliers, Tasting Sessions* on board our smaller ships offer a fascinating insight into the production processes, scents and flavours of some of the world’s finest tipples.Show less

The Tasting Sessions on your cruise could include opportunities to sample everything from delicious wines and Champagne to whiskey and a range of spirits, while occasionally our experts will also teach you the art of pairing food and drink to create combinations that perfectly blend the nuances of their flavour.

*To join our Tasting Sessions, there is an additional charge and this can vary on the type tastings on offer, full details can be found in your Daily Times once on board. 

Travels to Come

Unlike other cruise companies who sail the same routes year after year, we are constantly researching and hand-crafting new itineraries. On every cruise we run a programme designed to inspire travel, where you can find out about the development of our new itineraries. Don’t worry, these are not sales talks or “exit through the gift shop” ruses – just an opportunity for travel enthusiasts to daydream about what is yet to come.

Fred. Olsen Book Club

With ample time and space to relax, many of our Guests make the most of the opportunity to get stuck in to a good book during your cruise holiday. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people. Hosted by the Entertainment Managers and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics.

With ample time and space to relax, many of our Guests make the most of the opportunity to get stuck in to a good book during a cruise holiday on board one of Fred. Olsen’s smaller, friendlier ships. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people.

Hosted by the Entertainment Managers and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics. Specific categories and titles to discuss at the Book Club on each cruise are chosen in advance and listed below, allowing you time to purchase and read the books before you set sail. These books will also be available from your ship’s Port Shop, should you wish to wait until you’re on board to join in the fun.

So, if you love a good book while discovering the world with Fred. Olsen, what better way to indulge your passion than joining your friends and fellow guests at the Book Club?

We look forward to welcoming you!

Behind the Scenes Tours

Join us for an exclusive behind-the-scenes tour and discover the hidden secrets and challenges of running a cruise ship. You’ll gain special access to areas usually off-limits to guests, offering a unique glimpse into the inner workings of our vessel. Venture into the Galley to see how our chefs prepare your delicious meals, learn what it takes to manage the stores and laundry room, and enjoy visits to the Engine Control Room and the Bridge. Throughout the tour, you will have the opportunity to meet and speak with our dedicated crew members, gaining insights into life on board and hearing their stories first-hand. You will also receive a keepsake lanyard and a professional photo to commemorate your adventure. To ensure the most enjoyable, immersive experience, we have limited this tour to just 12 spaces.

Approx. 2 hours

Behind the Scenes Tours

Join us for an exclusive behind-the-scenes tour and discover the hidden secrets and challenges of running a cruise ship. You’ll gain special access to areas usually off-limits to guests, offering a unique glimpse into the inner workings of our vessel. Venture into the Galley to see how our chefs prepare your delicious meals, learn what it takes to manage the stores and laundry room, and enjoy visits to the Engine Control Room and the Bridge. Throughout the tour, you will have the opportunity to meet and speak with our dedicated crew members, gaining insights into life on board and hearing their stories first-hand. You will also receive a keepsake lanyard and a professional photo to commemorate your adventure. To ensure the most enjoyable, immersive experience, we have limited this tour to just 12 spaces.

Approx. 2 hours

Special Dietary Requirements

On board all of our ships, we do our best to accommodate most dietary requests. So, vegetarian, vegan, low fat, low cholesterol, low salt, dairy-free, lactose-free, wheat-free and gluten-free food are all catered for.

We also kindly request that you make us aware of any special dietary requests at the time of booking or by calling our Guest Services Team on 0800 0355 145. We’ll do our best to source exact products, or provide certain foods, such as diabetic desserts. Guests with food allergies or intolerances will also have the opportunity to speak to the Maitre ’d or Executive Chef once on board to discuss any requirements.

We can also provide a vegan option for our Traditional Afternoon Tea service, which is available on all sea days. Prices can be found on the link below.

Please note that we may not be able to source specific brands given our location or the availability at local ports. 

Dress Code

Packing for your cruise holiday with Fred. Olsen is simple. The dress code is designed to ensure you feel relaxed and comfortable during your days and evenings on board, as well as your time ashore. This handy guide will help you decide what to pack for your cruise holiday.

DAYWEAR

On Board: Whether enjoying the sea views from the deck, or participating in the many activities available, we want you to feel at ease. Casual wear is perfectly acceptable for your days on board with many guests opting for shorts and a T-shirt or polo shirt while cruising in sunny climes, and a pair of light-weight trousers and a sweater or jacket for cooler daytime temperatures.

Whilst on deck, bathing suits are a must to ensure you can make the most of the pools and Jacuzzis on board. A pair of flip flops or sandals are advisable as the decks can sometimes get very warm (please take care, as the decks can be slippery too). A T-shirt and casual shorts is often preferred for lounging by the pool. Don’t forget your hat, sunglasses and sun cream, as the sun can be a lot stronger at sea.

Ashore: The weather can vary greatly depending on your destination and the time of year you cruise. For warm weather destinations like the Canaries, Mediterranean and the Caribbean, typical summertime wear such as T-shirts, shorts or swimwear are fine. For Shore Tours that include visits to churches, museums or cathedrals, it is advisable to dress a little more conservatively.

For cruises to cooler destinations, a pair of trousers, a jumper or jacket and a raincoat are recommended, as the weather can be changeable.

Whichever type of cruise you choose to embark on, a pair of comfortable walking shoes is strongly recommended to explore some of the fabulous destinations you will be visiting in comfort.

EVENING WEAR

Evening wear is simple on a Fred. Olsen cruise; most evenings are Smart Casual with a Formal Night or two providing the chance to dress up. And just to add some fun to the cruise, there may also be some optional Theme Nights on longer sailings.

Smart Casual Evenings: Most evenings on board have a smart casual dress code. Dresses and skirts or a pair of trousers, chinos or dark jeans, coupled with a polo shirt, shirt or blouse. Some guests opt to wear a jacket and tie too, but the choice is yours.

Formal Evenings: Cruises of six nights or longer will have at least one Formal Evening – this is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown or evening suit.

Casual Buffet Dining: On any evening, you have the option to dine in our buffet restaurant. While we request that guests dress appropriately – avoiding swimwear and loungewear – this option offers a casual dress code for a more relaxed dining experience at a time that suits you.

FORMAL NIGHTS

Depending on the length of your cruise holiday there will be one or more formal evenings whilst you are on board. This is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown.

All Fred. Olsen cruise ships feature a casual dining experience for those guests who do not wish to join the formal evenings. Dress code for these restaurants is smart casual every evening. These restaurants are The View Restaurant (Bolette and Borealis) and Palms Café (Balmoral).

The exact number of formal nights will be highlighted on your cruise ticket. Below is a guide to the number of formal nights you can expect to enjoy on cruises of various durations.

3 nights or less:

Smart casual throughout

3 – 4 nights:

Captain’s Welcome Party, but no formal nights

5 – 6 nights:

Captain’s Welcome Party + 1x formal night

7- 12 nights:

Captain’s Welcome Party + 2x formal nights

13- 20 nights:

Captain’s Welcome Party + 3x formal nights

22 nights +:

Captain’s Welcome Party + 1x formal night each week

Smoking Policy

We operate a strict ‘no smoking’ policy in all inside areas. Smoking will only be permitted on cabin balconies (excluding Terrace Balconies on Bolette and Borealis), and in designated open deck areas.

Electronic cigarettes that don’t emit vapour, may be used in cabins or on cabin balconies but are not permitted in any non-smoking public areas. They can easily be mistaken for real cigarettes, which may result in an unnecessary confrontation that requires staff intervention. Electronic cigarettes emitting any vapour – even water vapour – may only be smoked in designated external smoking areas.

Please ask a member of staff for the designated smoking areas when you board your ship.

Designated smoking areas are as below:

Borealis

Deck 8 aft, port side, outside The View Bar and deck 9 forward.

Bolette

Deck 8 aft, and deck 9 forward.

Balmoral

Deck 7 starboard side, Decks 8 and 9 aft – starboard side, and Deck 11 starboard side – outside the Marquee Bar.

Disabled Facilities

Fred. Olsen Cruise Lines warmly welcomes guests dependent on the use of a wheelchair/scooter for mobility on all vessels within our fleet. However, with the very different nature of a holiday at sea when compared to one on land we very strongly recommend you are accompanied by an able-bodied companion who is responsible for providing any assistance that you may require both on board and ashore. On board we are unable to offer any sustained or long-term assistance. If you opt to travel alone but it transpires that you are unable to cope on board you will be required to meet with a senior officer to discuss the situation, and in extreme circumstances asked to disembark the vessel at your own expense. If in any doubt prior to departure as to whether we can safely accept the guest for passage, we do reserve the right to insist a guest is accompanied by an able-bodied companion.

The number of guests either reliant upon the use of a wheelchair/scooter, or with reduced mobility, that we can accept is governed by the number of crew we can assign to assist disabled/mobility impaired guests in the unlikely event of an emergency. This is in accordance with the International Maritime Organisation’s convention on ‘Safety of Life at Sea‘ (SOLAS), governing the safe evacuation of a vessel within 30 minutes of the emergency alarm being sounded. This regulation is not superseded by the EU Passenger Bill of Rights Regulation 1177/2010, effective 18 December 2012, concerning the rights of passengers when travelling by sea or inland waterways.

Please Note: All guests will be required to store mobility devices in their room on board and will not be permitted to leave them outside in corridors and stairwells, or have them stored on board.

If you would like to hire mobility equipment to take on your cruise, Mobility at Sea can accommodate your needs – please call them on 0800 328 1699.

All four of our cruise ships feature cabins specially adapted for wheelchair use.

Should you wish to bring a wheelchair/scooter on board, please advise us in advance, so that a space can be allocated on board. We also request that a Mobility Questionnaire is fully completed. All wheelchairs/scooters must be stored by yourselves in your cabin.

In accordance with safety requirements, the number of guests using wheelchairs on board is restricted as follows:

  • Balmoral: 16
  • Bolette & Borealis – 20 in total (of which 10 can be scooters)

Only those cabins indicated as adapted for wheelchair use have private facilities for wheelchair users.

DEAF AND VISUALLY IMPAIRED GUESTS

As with mobility impaired guests we would strongly recommend guests are accompanied by an able-bodied companion to assist them both on board and ashore.

Whereas infra-red hearing loops are fitted on all vessels, with headsets available from Guest Services, for use in the main ‘Show Lounge’, please note that this headset system is not suitable for people who wear permanently inserted hearing devices; and none of our rooms feature any additional emergency equipment such as flashing lights or ‘bed shakers’ that can be used in the event of an emergency. In the event of an emergency our specifically trained and assigned crew will come directly to your room. However, please let us have advance notice of any serious hearing impairment.

Environmental

At Fred. Olsen we are committed to reducing the impact we have on the environment around us.

With our ships sailing to the four corners of the earth, we want to minimise the impact we make on all the beautiful places we visit and ensure that they are protected for future generations. As a company, we strive to comply with all environmental requirements and take steps to exceed them whenever possible.

Continuing our ongoing efforts to help alleviate plastic pollution and its global environmental impact, single use plastic water bottles∘ are no longer available to purchase throughout our fleet, for guests or crew, and glass carafes, which are replenished daily, are in use in all cabins.

Guests can bring their own refillable water bottles, or purchase on board in the ship’s Port Shop; these can be filled in any of our bars, and we are in the process of installing water stations across the fleet.

Little changes can make a big difference

✔ We have removed all single-use coffee cups, plastic cutlery and plastic straws

✔ Plastic jam and butter portions have been replaced with refillable options

✔ New linen bags have replaced plastic laundry bags

✔ The consumption of cling film in The Galley has been reduced

✔ Ropes are now used to secure items during rough seas rather than plastic

✔ Wooden pencils are provided in cabins, instead of plastic pens

✔ All printed marketing communication is on responsibly sourced FSC approved paper

Refill your water bottle!

We are excited to be supporting the Refill Campaign, run by environmental campaigning organisation City to Sea, to raise awareness of the impact of single-use plastic water bottles on the environment, and encourage people to use refillable water bottles instead.

A million plastic bottles are bought around the world every minute and it’s predicted that figure will rise by another 20% by 2021.

Find out more about how you could save money, stay hydrated and help prevent plastic pollution at source with Refill.

Download the Refill app to find your nearest station today and become a ‘Refill Champion’.

Fuel

Fred. Olsen comply with all international policies and take steps to exceed them whenever possible.

Our ocean-going ships use a mix of Low Sulphur Fuel Oil (LSFO) and Heavy Fuel Oil (HFO). As we approach port of calls and sail through special emission control areas, the LSFO – which has a sulphur content of just 0.1% – is used. Outside of these areas, we switch to the use of HFO, which contains a sulphur content of 1-2%. Both fuels are currently below the existing global sulphur limit.

From 1st January 2020, the limit for sulphur in fuel oil used on board ships operating outside designated emission control areas will be reduced to 0.50%. We have already started to take steps to switch our ships to lower emission fuel where possible.

Waste Recycling

All waste created on board is taken to a dedicated waste and recycling∘ sorting area on the vessel.

It is then separated into glass, metal cans, paper/cardboard, plastic, food waste and general waste. Once sorted, these materials are compacted and stored ready to be offloaded at the next available port. Cooking oil is also offloaded in port, so that it can be repurposed.

Food waste is, on some occasions, pulped and then discharged into the sea in accordance with Marpol regulations, as food waste can be eaten by fish. In addition, some items are incinerated on board, again in accordance with all environmental and safety regulations.

Medical Facilities

For your peace of mind, all of our cruise ships have a Medical Centre offering primary and emergency care, with a doctor and/or nurse on call at all times. All our cruise ships also have two qualified nurses on board. The Medical Centres operate outside of British and European health services and charges are levied for consultations, investigations, prescriptions and room visits. A scale of charges is displayed in each Medical Centre, and charges incurred will be billed to your on board account. We would ask that any guest taking medication brings adequate supplies to last the duration of the cruise. Please ensure you pack medication in your hand luggage, if required, en route to your ship.

Wi-Fi

Staying connected with friends and family at home whilst on a Fred. Olsen cruise has never been easier.

With our new fast Starlink maritime service you’ll be able to connect to the internet via your smartphone, tablet, laptop and other devices to send email, keep up-to-date with the latest news and share your holiday experiences on social media as you cruise.

Simply connect to the guest WiFi aboard, create an account and select your desired internet package and you’re good to go. WiFi is available throughout our ships, so you can connect to the internet whilst relaxing in any of our public areas. Any charges will be charged directly to your on-board account. Find out more here.

Suite Dreams Package

Our Suite Dreams package comes with our compliments in all our Suites. On arrival, you’ll be welcomed with a bottle of sparkling wine and a fresh fruit bowl – which will be topped-up anytime during your cruise at your request.

To assist you on your voyage of discovery, you’ll find a pair of binoculars, a world atlas and a country guide, as well as complimentary shuttle vouchers for those times where for operational reasons we can’t dock within walking distance of a destination. A newsletter with domestic and international news is delivered to your room daily, along with a selection of delicious canapés.

We know it’s the little details that make all the difference, and the inclusion of extras such as luxury towels, bathrobes and slippers, complimentary water, free pressing service and laundry vouchers ensures your Suite Dreams package is a valued treat.

Suite Dreams benefits include*:

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including room layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Guide Dogs / Assistance Dogs

Guide dogs (assistance dogs) are warmly welcomed on board all our cruise ships.

In order to offer an enjoyable and safe cruise experience for both you and your dog, we kindly request you complete the ‘Assistance Dog Travel Application Form’. This can be obtained by contacting the Guest Services Department on 0800 0355 145 or via e-mailing guest.services@fredolsen.co.uk. We request that guests advise us before travelling that they wish to bring an Assistance Dog on board, and that all relevant application forms are completed.

The following items must be included in the application*:

Pet Passport

We require a copy of all pages, including your pet’s microchip number and confirmed rabies vaccination, which must be administered at least 21 days prior to travel, and valid for the duration of the cruise.

Training Certificate

A copy of the training certificate from ADI (Assistance Dogs International) or IGDF (International Guide Dog Federation).

Tapeworm Treatment Appointment

Confirmation of a pre-booked overseas veterinary appointment for tapeworm treatment. This is a mandatory requirement between 24-120 hours prior to return to the UK. We strongly advise you book this appointment for the penultimate port of call (if within the mandatory time period) to avoid any issues should the final port of call be missed for any unforeseeable reason. Exceptions include sailings direct from Ireland, Finland, Norway or Malta. Please note: other EU countries also have tapeworm compliance requirements if you are not travelling to that country directly from the UK (i.e. the ship makes a call in another country first).

Should you wish to bring a Service Dog on board, the same conditions apply as with Assistance Dogs, so please do let us know if you wish to bring your Service Dog on your cruise.

*If for any reason, after submitting the application, your request is denied by the Animal & Plant Health Agency (APHA), you are entitled to cancel your booking free of charge. Please be aware that it can take time to process applications with APHA, so please submit your request at the earliest possible opportunity to avoid disappointment. Terms & conditions apply.  

Age Restrictions

We are delighted to accept booking for younger guests, aged between 2 and 17.

All children aged over 12 will need to have had both of their vaccinations before joining us on board, with at least 14 days since the date of their second dose.

On peak-time holiday cruises, and subject to numbers, our Little Skippers Club keeps kids between 5 and 11 years old entertained with a variety of fun activities. They will enjoy arts and crafts, discos, treasure hunts and loads more, all run by our friendly team of hosts and hostesses*.

A list of the day’s events are included in the Little Skippers Club’s mini-version of the Daily Times, which also shows the separate pool times for kids. Activities also stretch across the evenings, to suit the individual needs of families on board. Please note: our Little Skippers Club also welcomes children under 5, however parents must provide supervision at all times. The club operates subject to minimum numbers being achieved.

For those guests who are travelling overseas with children under the age of 16 for whom you are not the parent or legal guardian, it is a legal requirement that you obtain the written consent of the parent/ legal guardian and produce this upon request when checking in at the port/airport. Failure to produce this documentation may result in refusal of passage. Unfortunately, we regret we are unable to accept children less than 2 years of of age.

We regret that we are not able to offer a babysitting service during your cruise holiday.

*All of our Little Skippers Club hosts are Disclosure and Barring Service (DBS) checked. 

Laundry Services

All of our ships have at least one fully equipped Laundry Room, complete with self service washing machines filled with with detergent and softener. Just collect a token from Guest Services (there is a small fee of £2 for this service) and pop it in the machine. Also in the Laundry Rooms are tumble driers, irons and ironing boards.

Or, let us do your laundry! A laundry bag will be supplied to you in your cabin welcome pack for your use, if you wish to return home with a case full of clean clothes. Simply fill the laundry bag with the items you need washing, and your cabin attendant will whisk them away for our ‘wash and fold service’. Full details of prices can be found in your cabin welcome pack.

Please note: travel irons and steamers are not permitted on any of our cruise ships.

Other Details

Adults Only: Kids allowed

Childrens Facilities: Available

Nursery: None

Smoking: Some

Celebrity Ties:

Gratuities: Gratuities for our dedicated service team are not included in the cost of your holiday. While tipping is entirely at your discretion, we pride ourselves on the service offered to our guests, and are confident that you’ll wish to reward staff on board for the attention you receive. Typically, gratuities are charged at £5.00 per person, per day for guests aged 12 and over. This amount is split equally between your stewardess and restaurant waiter, and will be automatically added to your on board account. While very much appreciated, these gratuities are voluntary, and therefore can be adjusted or removed completely at Guest Services on board the ship if you wish; and you are welcome to tip personally if you prefer. For your convenience, you can also pre-pay gratuities before your cruise. We’ll check with you at the time of booking if you’d like to pay prior to your cruise. Pre-payment can be made anytime up to 5 days before departure by simply calling our Guest Services team on 0800 0355 145 or e-mail guest.services@fredolsen.co.uk Our Guest Services team are available from 9am to 5pm, Monday to Saturday.

Enquire Now

Cruise Enquiry (Tprofile)
Please enter your contact details below and we will respond as soon as we can.
Would you like to be kept up to date with all the latest offers from Southampton Cruise Centre? *