4th Generation Family Business
  Award Winning Agency
  Established 1959
Ambience

Ambience

launched 1991

tonnage 70,285

length 245 m

capacity 1,400

Here she is, our flagship of the fleet, our first lady of the sea: Ambience. Derived from the French word for ‘surrounding’, our ambition at Ambassador is to create the optimum atmosphere onboard; one that brings out the best in each of us. The perfect ambience.

Ambassador Cruise Line is passionate about protecting our oceans and destinations, which is why their ships will exceed the latest environmental standards, including no single-use plastic on board and energy-efficient engines. They invite you to join them on their journey to a more sustainable industry with some of the most environmentally ships afloat.

  • accommodation
  • deck plans
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  • entertainment
  • health & fitness
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De Luxe Suite (DS)

Located on Ambassador Deck 11, there are 14 De Luxe Suites with a private balcony and sitting area located. They have twin beds which can be converted to double bed, and the majority have a single sofa bed that may accommodate a third guest. Cabin 11116 is equipped for guests with specific mobility limitations and their companions. This cabin is twin occupancy and has a shower only en-suite.

Superior Junior Suite (JS)

Located on Ambassador Deck 11, there are 36 Superior Junior Suites with a sitting area and a private balcony. They have twin beds, and a majority can be converted to a double bed. Cabins 11138 and 11139 are equipped for guests with specific mobility limitations and their companions. These cabins are twin occupancy and have a shower only en-suite.

Premium Balcony (16)

Located on Ambassador Deck 11, there are 26 Premium Balcony twin cabins. These can all be converted to a double bed.

Superior Plus Balcony (15)

Located mid-ship on Consulate Deck 10, there are 44 Superior Plus Balcony twin cabins. These can all be converted to a double bed.

Superior Plus Balcony Single (15S)

Located on Consulate Deck 10, there are 24 Superior Plus Balcony Single cabins that have been allocated for single occupancy use.

Superior Balcony (14)

Located on Consulate Deck 10, there are 40 Superior Balcony twin cabins. These can all be converted to a double bed.

Premium Ocean View (12)

Located mid ship on Ambience Deck 9, there are 50 Premium twin cabins with a picture window ocean view. These can all be converted to a double bed. Some have a third and/or fourth upper berth.

Superior Plus Twin Ocean View (11)

Located on Ambience Deck 9, there are 34 Superior Plus twin cabins with a picture window ocean view. These can be converted to a double bed and some have a third and/or fourth upper berth.

Premium Single Ocean View (12S)

Located on Ambassador Deck 11, there are 16 Premium Single cabins with a picture window ocean view that have been allocated for single occupancy use. Please note cabins 11212, 11216, 11221 and 11225 have a partially obstructed view.

Superior Twin Ocean View (9)

Located on Ambience Deck 9, there are 56 Superior twin cabins with a picture window ocean view. They can all be converted to a double bed, and some have a third and/or fourth upper berth. Cabins 9124 & 9126, 9125 & 9127 have an interconnecting door.

Superior Single Ocean View (10S)

Located on Consulate Deck 10, there are 22 Superior Single cabins with a picture window ocean view that have been allocated for single occupancy use.

Standard Plus Twin Ocean View (8)

Located on Boat Deck 8, there are 40 Standard Plus twin cabins with a picture window ocean view. They can all be converted to a double bed, and some have a third and/or fourth upper berth. Cabins 8146 & 8148, 8147 & 8149, 8158 & 8160, 8159 & 8161 have an interconnecting door.

Standard Twin (7)

Located on Main Deck 6, there are 98 Standard twin cabins with a picture window ocean view and they can all be converted to a double bed. Some have a third and/or fourth upper berth. Cabins 6126 & 6130, 6127 & 6131, 6170 & 6172, 6173 & 6175 have an interconnecting door.

Standard Twin Ocean View (6)

Located on Reception Deck 5, there are 78 Standard twin cabins with a picture window ocean view and the majority can be converted to a double bed. Some have a third and/or fourth upper berth. Cabins 5103, 5104, 5107 and 5108 have a fixed queen bed. Cabins 5180 & 5182, 5183 & 5181 have an interconnecting door.

Standard Single Ocean View (6S)

Located on Aloe Deck 4, there are 14 Standard Single Ocean View cabins with a port hole ocean view that have been allocated for single occupancy use.

Standard Twin Ocean View (6C)

Located on Boat Deck 8, there are 16 Standard twin cabins with partially obstructed views and they can all be converted to a double bed. Some have a third and/or fourth upper berth.

Standard Twin (6B)

Located on Boat Deck 8, there are 12 Standard twin cabins with fully obstructed views and the majority can be converted to a double bed. Cabins 8101, 8103, 8104 and 8106 are equipped for guests with specific mobility limitations and their companions.

Outside Guarantee

These are our Entry Level Fares – Simply offering a guaranteed outside cabin (cats 6C-8) as standard, perfect for those who don’t mind where their cabin will be on the ship.

These great value fares give guests the freedom to customise with chargeable optional extras at any time ahead of their Ambassador cruise.*

*Cabin numbers are automatically allocated 72 hours prior to sailing and no cabin upgrades will be offered. The evening dinner sitting and table size will be assigned and confirmed once on board. For full terms and conditions please see our Booking Conditions.

Premium Twin Inner (4)

Located on Ambassador Deck 11, there are 29 Premium twin inside cabins and they can all be converted to a double bed. Some have a third and/or fourth upper berth. Cabins 11202 & 11206, 11215 & 11209 are interconnecting. Cabins 11105, 11122, 11124, 11125 and 11129 are equipped for guests with specific mobility limitations and their companions.

Superior Twin Inner (3)

Located on Consulate Deck 10, there are 58 Superior twin inside cabins. They can all be converted to a double bed and most have a third and/or fourth upper berth. Cabins 10294 & 10298, 10299 & 10303 have an interconnecting door.

Superior Single Inside (3S)

Located on Consulate Deck 10, there are 13 Superior Single inside cabins that have been allocated for single occupancy use.

Inside cabin: this describes a cabin with artificial light only and no ocean view. All cabins are air conditioned and well ventilated. The cabin images are given as a guide only and layout may vary within the same category.

Standard Plus Twin (2)

Located on Ambience Deck 9 and Boat deck 8, There are 35 Standard twin inside cabins and they can be converted to a double bed. Some have a third and/or fourth upper berth. These air-conditioned cabins all offer en-suite facilities with a shower, flat-screen television, hairdryer, fridge, tea & coffee amenities, UK 3-pin plug with USB and a personal safe.

The majority located on Ambience Deck 9 can be converted to a double bed and some have a third and/or fourth upper berth. Cabin 8109 on Boat Deck 8 is equipped for guests with specific mobility limitations and their companions. All other category 2 cabins on Deck 8 have twin beds that can be converted to a double bed and some have a third and/or fourth upper berth.

Standard Twin Inner (1)

Located on Reception Deck 5 and Main Deck 6, there are 43 Standard twin inside cabins and they can all be converted to a double bed. They all have a third and/or fourth upper berth.

Inside Guarantee

These are our Entry Level Fares – Simply offering a guaranteed inside cabin (cats 1-4) as standard, perfect for those who don’t mind where their cabin will be on the ship.

These great value fares give guests the freedom to customise with chargeable optional extras at any time ahead of their Ambassador cruise.*

*Cabin numbers are automatically allocated 72 hours prior to sailing and no cabin upgrades will be offered. The evening dinner sitting and table size will be assigned and confirmed once on board. For full terms and conditions please see our Booking Conditions.

Deck 14 – Sun

Deck 12- Lido

Deck 11 – Ambassador

Deck 10 – Consulate

Deck 9 – Ambience

Deck 8 – Boat

Deck 7 – Promenade

Deck 6 – Main

Deck 5 – Reception

Deck 4 – Aloe

Deck 2 – Wellness

Buckingham Restaurant

Breakfast and lunch are generally served on an open seating basis, giving you and your appetite plenty of choice. With dinner, we operate two sittings, which can be requested when booking your cruise.

Sea & Grass

Enjoy a taste sensation at our speciality restaurant.

Chef’s Table

Why not expand your taste buds at our VIP Chef’s Table for a glittering gastronomic experience.

Saffron

Enjoy a taste sensation at our speciality restaurant.

The Fusion

More information coming soon.

Borough Market

Located on Deck 12

Dome Observatory & Nightclub

More information coming soon.

Palladium

More information coming soon.

SW19

More information coming soon.

Raffle’s Bar

More information coming soon.

Centre Court

There are six entertainment venues including the impressive three-decked central Atrium.

Botanical Lounge

More information coming soon.

The Observatory

More information coming soon.

Health & Fitness

Work out in the fully equipped gym, or book yourself in for a relaxing massage or beauty treatment in the well – appointed wellness centre. The Jogger’s & Walker’s Track is also there for you to enjoy panoramic views and when the weather is fine, there are two swimming pools and four hot tubs.

Health Requirements

Please check with your health care professional for up-to-date information on health and travel alerts from the countries you are visiting. It is the responsibility of guests to ensure that they comply with all health and vaccination requirements and are adequately protected. Our mandate will ensure the crew is vaccinated, and only vaccinated guests will be welcomed on board. Please note should you be exempt from receiving a COVID-19 vaccination for any reason, please contact our customer services team to discuss. Robust protocols will be in place onboard. The cruise line will also work closely with all destinations to adhere to local health guidelines and requirements.

Age Restrictions

Please note that our ships are child-free and therefore for the enjoyment of adult guests only (18 years and above at the time of sailing), except for our advertised multi-generational cruises. There are no dedicated recreational facilities for children aboard but accompanied children and teenagers under the age of 18 at the date of sailing are, of course, welcome on board and, when occupying a third or fourth berth in a cabin with two full fare-paying guests. Children and teens under the age of 18 at the date of sailing but occupying a twin cabin with just one accompanying adult, are charged at the full adult fare.

Ambassador Moments Drinks Packages

To allow for greater savings and better budgeting, Ambassador highly recommends one of their onboard packages, which include service charges and gratuities. These can be purchased upon booking so that the hassle is taken out of your hands straight away. Take your pick from a selection of three packages and enjoy some great pre-sail savings.

Baggage

There is no restriction on the amount of luggage that you may bring onboard the cruises which depart from and return to the UK. To reduce the risk of accidental damage during baggage handling, please do not overpack your suitcases and ensure that no one item of baggage weighs more than 23kgs/50lbs. As there are no separate baggage room facilities aboard our ships, all baggage must be stored within the cabin. Under-bed storage is available in most cabins for suitcases not exceeding 23cms depth.

Disabled Facilities

If you or one of your travelling companions has a mobility limitation or require special assistance, you must contact our office to allow us to discuss your requirements before you make a booking. Firstly though, please read the panel headed ‘Maritime Passenger Rights’ within the Booking Conditions available on our website as this contains important information. In the interests of safety, and to ascertain whether you or members of the party travelling with you have specific mobility or other assistance needs, you will be asked a series of questions. Your answers will enable us to determine that you, any other person in your booking, and any equipment that you or they are intending to bring on board, can be carried safely for the duration of your cruise. This will then be confirmed in writing to you and will enable your booking to proceed. A cruise is quite unlike a land-based holiday and the ships of our fleet are not ideally suited to prospective guests in wheelchairs or those who have limited mobility. It should be noted that the layout of the ship could considerably restrict such guests’ movement around the vessel and indeed preclude access to some of the ports of call, where gangway conditions are not conducive, or guests are conveyed ashore by tender. At anchorage ports, access to or from the tenders or launches requires a certain level of mobility which is necessary to manage the steps to the tender platform and to physically board and disembark from the vessel. It should, therefore, be noted that, on safety grounds, those with restricted mobility may be unable to go ashore at such ports.

Dress Code

During the day, attitudes are very relaxed, and informality is the key. Casual clothing is quite sufficient during the days at sea and for time spent ashore. On certain shore excursions and at some religious sites, discretion should be used so as not to cause inadvertent offence with inappropriate clothing. Advice will be given on board in such cases. Every day, the Daily Programme suggests, as a guide, a mode of dress for that particular evening’s events. Generally, there are two ‘formal’ or Ambassador nights planned on each cruise when many gentlemen wear a dinner jacket, although a lounge suit is quite acceptable. On these occasions, ladies have a

chance to dress up and often opt for evening or cocktail dresses. On evenings proposed as ‘smart’, a suit or smart jacket and trousers, with or without a tie, for the men is suggested and the ladies have further opportunities to look elegant in a cocktail dress, trouser suits and stylish co- ordinates. A ‘casual’ recommendation often covers evenings spent in port or when a special event, such as a deck party, is scheduled. In these cases, the choice of dress is left entirely to you.

Electrical Appliances

All cabins feature 110v and 220v current and have a UK 3 pin socket with USB to allow small appliances such as mobile phones, tablets, electric shavers, or electric rollers to be used or charged. For safety reasons, irons and water heating devices are not permitted to be used onboard.

On Board Payments

All prices onboard our ships are quoted in sterling. A cashless system is in operation for all your onboard purchases. An account is opened for you at the start of your cruise for purchasing goods and services on board. All purchases are charged to your shipboard account and a final invoice is presented at the end of the cruise itemising all charges. This can be settled by MasterCard or Visa credit cards, or by Visa debit cards and, of course, cash. It is not possible to use personal cheques to settle onboard accounts. Please note that in payment of your onboard account, an extra charge may be levied by your issuing bank for using your credit/debit card. Please note that we accept Pre-Paid Credit Cards (showing the VISA or Mastercard symbol) on our vessels.

Special Dietary Requirements

If you, or a member of your party, have a particular dietary requirement, we can offer the following dietary options: GlutenFree, Lactose-Free, Low Cholesterol, Low Fat, Low Salt, Vegan and Vegetarian meals. If you have not done so at the time of booking, please advise any requirements no later than four weeks before departure. Pre-packed Kosher and Halal meals are available but only if requested at least eight weeks before sailing.

Sustainable & Ethical

Ambassador Cruise Line is passionate about protecting our oceans and destinations, which is why their ships will exceed the latest environmental standards, including no single-use plastic on board and energy-efficient engines. They invite you to join them on their journey to a more sustainable industry with some of the most environmentally ships afloat.

Travelling to Tilbury

Ambassador Cruise Line offers a range of transportation options for getting to and from London Tilbury. These include coach service to and from London Victoria and private car services to and from London or if you would prefer to make your own way, C2C offer regular train services from London Fenchurch Street to Tilbury town (from there, it’s just a short walk or taxi ride to the cruise terminal). For those who wish to drive, convenient parking is available across from the cruise terminal at the port.

Other Details

Adults Only: Itinerary dependent

Childrens Facilities: None

Nursery: None

Smoking: Some

Gratuities: We operate an automatic system whereby an amount of £6.00 per person per night (this amount reduces to £5.00 per person per night for cruises of 16 nights or more in duration) is automatically added to your onboard account. This also includes all service charges for drinks.

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