4th Generation Family Business
  Award Winning Agency
  Established 61 Years

Covid-19 Coronavirus Cruise Disruption Updates

Our phone lines are open!

Our Customer Care team are all working from their respective homes, and our travel specialists are also still on hand to help.

We know booking a holiday can be one of the biggest purchases in a year, but it’s also something that we all look forward to most. Your time away from the stresses of everyday life is massively important to you. So it’s important to us to make sure that we take care of you and your future travel arrangements as quickly and effectively as we can during the Covid-19 pandemic.

The situation changes daily (sometimes hourly!) and we’re doing our best to contact every single one of you that have made your travel arrangements through ourselves.

If you have called but haven’t been able to speak to us yet, please do leave a voice message – we WILL get back to you (ideally the same day!). In fact we have spoken to 100% of our customers that have contacted us.

If you’ve had a notification from your cruise line that your sailing has been cancelled, we WILL be in touch. Our agents are contacting our guests in departure date order, and also helping to make arrangements for switching your 2020 holiday to a 2021 departure. If you haven’t thought about doing this yet, then please do get in touch as 2021 spaces are filling up quickly!

Thank you so much for your continued loyalty to our family business, and your patience and kindness shown to our hard-working team.

We hope you’re all staying safe, and look forward to the days when we can return to travel without restrictions!

Phil – CEO Travel Village Group

Our A-Z of Cruise Line Updates


Latest 27 April:
Azamara has taken the decision to extend the suspension of global operations for all sailings departing on or before September 30 2021.  Read more…

Celebrity Cruises

Latest 8 April:
In order to ensure the most effective initiatives are in place for a healthy return to service, Celebrity Cruises will be extending the suspension of global operations for all sailings departing on or before June 30th, 2021, plus scheduled Celebrity Silhouette departures between June & August 2021 are cancelled and will be replaced with a new UK Summer season from Southampton. Read more…

Crystal Cruises

Latest 11 February:
The uncertainty surrounding this global health crisis hinders the ability for cruise lines to operate, and it is with deep regret that we have had to cancel all voyages aboard Crystal Esprit with departures through 1 August, 2021 Read more…


Latest 11 March:
As a result of the continuing impact of Covid-19, Cunard has further extended its pause in operations to departures up to and including 27 August 2021 for Queen Victoria, Queen Elizabeth’s summer Mediterranean fly cruise season and all departures up to and including 11 October 2021 and all Queen Mary 2 voyages up to and including 12 November 2021.  A series of exciting, shorter duration summer voyages on Queen Elizabeth, providing a unique and luxurious staycation opportunity for British guests sailing this summer will launch later this month.. Read more…

Fred. Olsen Cruise Line

Latest 15 April:
Over the last few months, we have been working with the Government, other UK cruise lines and our industry body to review and agree our back in service dates….. Read more…

MSC Cruises

Latest 29 March:
MSC Cruises announce the cancellation of MSC Magnifica 2021 season from Southampton, to be replaced with new staycation short voyages onboard MSC Virtuosa. Read more…

Norwegian Cruise Line

Latest 28 April:
Your safety is our #1 priority—both on and off our ships. Due to the current global environment, we are extending the suspension of cruises.
 Read more…

Oceania Cruises

Latest 6 April:
As the COVID-19 pandemic continues to impact communities around the globe, we have made the decision to further suspend all voyages through to and including 31 July 2021. Read more…

P&O Cruises

Latest 3 March:
Cruises on Arcadia, Aurora, Azura and Ventura have been cancelled until the end of August 2021 and on Britannia and Iona until the end of September 2021.  Read more…

Princess Cruises

Latest 16 March:
Princess Cruises has revealed it will launch a series of short UK cruises departing in late summer 2021. Regal Princess and Sky Princess will offer short breaks and week-long holidays sailing from Southampton after the cancellation of the originally scheduled itineraries from Southampton until 25 September 2021. Princess Cruises have also extended the pause of cruise holidays from Los Angeles, Ft. Lauderdale and Rome through June 30, 2021 & Seattle departures until 27 June 2021. Read more…

Regent Seven Seas Cruises

Latest 28 April:
Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages to now include all cruises departing through 30 September, 2021 on all ships.
  Read more…

Royal Caribbean

Latest 8 April:
Royal Caribbean has made the tough decision to further extend our operational pause through June 30, 2021. Exceptions to this include our Singapore sailings onboard Quantum of the Seas, China sailings departing after May 27, 2021, Israel departures on our newest game-changer – Odyssey of the Seas, and also Adventure of the Seas from The Bahamas and Vision of the Seas from Bermuda. Anthem of the Seas Southampton departures between June & August have also been cancelled for new UK coastal cruises.  Anthem of the Seas Southampton departures between June & August have also been cancelled for new UK coastal cruises… Read more…

Saga Cruises

Latest 5 March:
We have taken the decision to delay our return to service once more and will commence our cruising programme from June 27th with Spirt of Discovery, and the inaugural cruise of Spirit of Adventure will now take place on July 26th. Read more…


Latest 10 March:
Safeguarding the health and safety of our guests, crew and the communities we visit is our top priority. As we work with the CDC and others toward this shared goal, we have extended our global suspension of voyages to include… Read more…

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