4th Generation Family Business
  Award Winning Agency
  Established 61 Years

Covid-19 Coronavirus Cruise Disruption Updates

Our phone lines are open!

Our Customer Care team are all working from their respective homes, and our travel specialists are also still on hand to help.

We know booking a holiday can be one of the biggest purchases in a year, but it’s also something that we all look forward to most. Your time away from the stresses of everyday life is massively important to you. So it’s important to us to make sure that we take care of you and your future travel arrangements as quickly and effectively as we can during the Covid-19 pandemic.

The situation changes daily (sometimes hourly!) and we’re doing our best to contact every single one of you that have made your travel arrangements through ourselves.

If you have called but haven’t been able to speak to us yet, please do leave a voice message – we WILL get back to you (ideally the same day!). In fact we have spoken to 100% of our customers that have contacted us.

If you’ve had a notification from your cruise line that your sailing has been cancelled, we WILL be in touch. Our agents are contacting our guests in departure date order, and also helping to make arrangements for switching your 2020 holiday to a 2021 departure. If you haven’t thought about doing this yet, then please do get in touch as 2021 spaces are filling up quickly!

Thank you so much for your continued loyalty to our family business, and your patience and kindness shown to our hard-working team.

We hope you’re all staying safe, and look forward to the days when we can return to travel without restrictions!

Phil – CEO Travel Village Group

Our latest video update:

Our A-Z of Cruise Line Updates

Azamara

Latest 12 January:
Azamara has taken the decision to extend the suspension of global operations further, and re-start cruising for our ships with the 2021 Europe season.  Our ships will be back in operation as per below.  All cruises prior to these dates are cancelled..  Read more…

Celebrity Cruises

Latest 12 January:
In order to ensure the most effective initiatives are in place for a healthy return to service, Celebrity Cruises will be extending the suspension of global operations for all sailings departing on or before April 30th, 2021. Read more…

Crystal Cruises

Latest 19 January:
TThe uncertainty surrounding this global health crisis hinders the ability for cruise lines to operate, and it is with deep regret that we have had to cancel all voyages aboard Crystal Esprit with departures through April, 2021. Read more…

Cunard

Latest  21 December:
Throughout this year, we’ve been making important decisions to protect the wellbeing of our guests and crew, due to the emerging threat of Covid-19. In March, we paused all operations across our ships, and are currently reviewing every aspect of the Cunard experience. This has also prompted us to assess future itineraries and we have three important updates to share with you… Read more…

Fred. Olsen Cruise Line

Latest 13 January:
Over the last few months, we have been working with the Government, other UK cruise lines and our industry body to review and agree our back in service dates….. Read more…

MSC Cruises

Latest 18 January:
MSC Cruises announced today that MSC Grandiosa will return to sea starting on 24 January. Read more…

Norwegian Cruise Line

Latest 19 January:
As the COVID-19 pandemic continues to impact communities around the globe, we have made the decision to further suspend all voyages through to and including 30 April 2021.  Read more…

Oceania Cruises

Latest 19 January:
At Oceania Cruises, the health, safety and well-being of our guests, crew and the communities we visit have always been and remain our highest priority. Following our latest review of the ongoing situation we have taken the decision to extend our pause in operations on the following sailings through 30th April 2021, plus Regatta 10th May 21..  Read more…

P&O Cruises

Latest 24 November:
We have extended our pause in operations into April 2021 in response to the current uncertainty around European ports of Call. Read more…

Princess Cruises

Latest 7 January:
Due to the continued progression of COVID-19 and related decisions of various government, health authorities, and airlines regarding travel restrictions, Princess Cruises is extending its pause in cruise operations… Read more…

Regent Seven Seas Cruises

Latest 19 January:
Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages to now include all cruises departing through April 2021 on all ships.…. Read more…

Royal Caribbean

Latest 21 January:
We continue to prepare and develop our plan to meet the Framework for Conditional Sailing Order issued by the U.S. Centers for Disease Control and Prevention (CDC). With this in mind, Royal Caribbean has made the tough decision to further extend our operational pause through April 30, 2021.. Read more…

Saga Cruises

Latest 20 January:
I am writing to inform you that we are extending the suspension of our cruising operations up to 3rd May for Spirit of Adventure and up to 1st June 2021 for Spirit of Discovery.. Read more…

Silversea

Latest 21 January:
Safeguarding the health and safety of our guests, crew and the communities we visit is our top priority. As we work with the CDC and others toward this shared goal, we have extended our global suspension of voyages to include… Read more…

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