4th Generation Family Business
  Award Winning Agency
  Established 60 Years

Covid-19 Coronavirus Cruise Disruption Updates

Our phone lines are open!
Our Customer Care team are all working from their respective homes, and our travel specialists are also still on hand to help.
We know booking a holiday can be one of the biggest purchases in a year, but it’s also something that we all look forward to most. Your time away from the stresses of everyday life is massively important to you. So it’s important to us to make sure that we take care of you and your future travel arrangements as quickly and effectively as we can during the Covid-19 pandemic.
The situation changes daily (sometimes hourly!) and we’re doing our best to contact every single one of you that have made your travel arrangements through ourselves.

If you have called but haven’t been able to speak to us yet, please do leave a voice message – we WILL get back to you (ideally the same day!). In fact we have spoken to 100% of our customers that have contacted us.
If you’ve had a notification from your cruise line that your sailing has been cancelled, we WILL be in touch. Our agents are contacting our guests in departure date order, and also helping to make arrangements for switching your 2020 holiday to a 2021 departure. If you haven’t thought about doing this yet, then please do get in touch as 2021 spaces are filling up quickly!

Thank you so much for your continued loyalty to our family business, and your patience and kindness shown to our hard-working team.

We hope you’re all staying safe, and look forward to the days when we can return to travel without restrictions!

Phil – CEO Travel Village Group

Our latest video update:

 

Our A-Z of Cruise Line Updates

Azamara

Latest 17 July:
As the world continues to confront the many challenges resulting from COVID-19, we continue to diligently work with international government and health authorities on the most effective return to service plan.  As a result, Azamara will be extending the suspension of global operations for all sailings departing on-or-before 30 September 2020.  Read more…

Celebrity Cruises

Latest 17 July:
The health and safety of our guests, crew and the communities we visit is our top priority. As we work with the CDC and others toward this shared goal, Royal Caribbean Group will be extending the suspension of sailings to include those departing on or before September 30, 2020. Read more…

Crystal Cruises

Latest 29 July:
As we are all aware, the global pandemic caused by Covid-19 forced the temporary closing of business and industry all around the world, including the MV WERFTEN shipyard where Crystal Endeavor is being built, causing a delay in the ship’s delivery. Therefore, it is with regret that we must cancel our February 19 – May 1, 2021 expedition voyage. Read more…

Cunard

Latest 09 June:
Cunard has extended its pause in operations to sailings up to and including 1 November 2020 for Queen Mary 2 and Queen Victoria, and 23 November for Queen Elizabeth, as a result of the continued impact of Covid-19 and following global guidelines. Read more…

Fred. Olsen Cruise Line

Latest 04 August:
Due to the ongoing pandemic, we have cancelled all cruise departures up until 13th November, as well as Grand Voyage sectors departing up until 11th March 2021. Read more…

MSC Cruises

Latest 16 July:
We at MSC Cruises have decided to further extend the halting of all our new cruise departures fleet-wide through to 15 August, in light of the continued extraordinary circumstances the world is facing in connection with the Covid-19 virus global health emergency…  Read more…

Norwegian Cruise Line

Latest 29 July:
Your safety is our #1 priority—both on and off our ships. Due to the current global environment, we are extending the suspension of 2020 cruises to include all cruises embarking through October… Read more…

Oceania Cruises

Latest 29 July:
At Oceania Cruises, the health, safety and well-being of our guests, crew and the communities we visit has always been and remains our highest priority. Given continued global efforts to combat the spread of the global COVID-19 coronavirus pandemic, we are extending our suspension of voyages to include all voyage departures aboard Regatta, Nautica, Marina, Riviera, and Sirena from 1st October 2020 through 30th October 2020. Insignia voyage departures through 10th November 2020 were cancelled at an earlier date. Read more…

P&O Cruises

Latest 02 June:
P&O Cruises is extending its pause in operations up to and including 15 October, 2020 as a result of the continued impact of COVID-19. Read more…

Princess Cruises

Latest 22 July:
Due to the continued progression of COVID-19 and related decisions of various government, health authorities, and airlines regarding travel restrictions, Princess Cruises is extending its pause in cruise operations impacting the following voyages: All cruises sailing in and out of Australia on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess through October 31, 2020. All sailings in Asia… Read more…

Regent Seven Seas Cruises

Latest 29 July:
The safety, security and well-being of our guests, crew and communities we visit is our number one priority. Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages embarking through 31 October 2020. Read more…

Royal Caribbean

Latest 05 August:
At Royal Caribbean International, our guests and crew’s safety and well-being are always our top priorities. After further consulting with our partners at Cruise Lines International Association and in conjunction with the CDC, we have decided to extend the suspension of sailings for our global fleet for all sailings through October 31st, 2020. Read more…

Saga Cruises

Latest 28 July:
I am now in a position to advise you that following careful consideration, Spirit of Discovery will return to service on 16th December 2020. Therefore both cruises, Canary Island Flavours, which was due to depart 18th November 2020, and Canary Islands and Casablanca, which was due to depart 2nd December, have now been cancelled. Read more…

Silversea

Latest 29 July:
While we have suspended all current voyages with your wellbeing in mind, we understand that you may be waiting to travel once again. A common trait among all those with a passion for discovery: rough waters only strengthen our yearning to explore the authentic beauty of our planet. Silversea’s mission is to support you in travelling our beautiful world in safety, comfort and luxury and with the interest of commencing operations as soon as it will be safe to do so…  Read more…

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