Southampton Cruise Centre is a Cruise Village website dedicated to Europe's fastest growing cruise port Southampton, currently with four cruise terminals. We at the Cruise Village are firmly committed to promoting the UK's home of cruising and our relationship with the cruise lines allows exclusive deals on a wide range of cruises both from Southampton and also around the world.
Whilst the Southampton Cruise Centre has a huge focus on No Flying cruise holidays, the Cruise Village has fantastic rates for all cruises sailing from the continent, Asia, Australasia and the USA.
We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact. Please make sure you take the direct contact details from our consultants to ensure even greater customer care.
Thank you for visiting our website.
Southampton Cruise Centre - "The UK's Home of Cruising"
Southampton Cruise Centre
Head Office / Administration
298 Highfield Road
Reservations: 02380 658 386
Administration/Tickets: 02380 658 387
Opening Times: Our telephone lines are open 7 days a week from 9:00am to 9:00pm
Payment: We no longer charge card fees. We only charge a one-off small £20 booking fee. That’s it - nothing more and no add ons when you pay the balance.
The Cruise Village is a member of The Co-operative Consortium which is part of Midcounties co-operative Limited registered in England and Wales with registered number IP19025R. Vat No. 862 817 892. Registered Office: Co-operative House, Warwick Technology Park, Gallows Hill, WarwickCV34 6DA. Head Office: The Waterfront, 62 Wolverhampton Street, Walsall WS2 8DD. The Cruise Village is a member of ABTA with membership number P6710. As such we are fully bonded according to ABTA's rules and abide by ABTA's Code of Conduct. ABTA protection applies to services supplied by Midcounties co-operative but does not apply to services featured on this website that are provided by any company that is not a member of ABTA.
Many of the flights and flight inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please ask to see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)
Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.
Your data controller is: The Cruise Village
You are entitled to a copy of your information held by us. If you would like to see this please ask us.
[We may make a small charge for providing this to you].
The Southampton Cruise Centre is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues. We recommend using Microsoft Internet Explorer 7 or higher to provide you with the highest level of browser accessibility. If you are blind or visually impaired we recommend JAWS for Windows version 3.31 or later for the best speech synthesis.